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Event Intelligence

Compress raw alert storms into high-fidelity, prioritized insights.

AI Automation

Execute governed, closed-loop remediation across automation playbooks.

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Unify topology, telemetry, and changes into an AI-ready context layer.

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Establish traceable, secure governance boundaries for AI tool integrations.

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Network Monitoring

Accelerate time to innocence with deep network path and device visibility.

Server Monitoring

Track server health, OS metrics, and resource utilization across environments.

Remote Monitoring

Monitor distributed endpoints, branch networks, and remote facility health.

VM Monitoring

Maximize hypervisor performance and streamline compute capacity planning.

SD-WAN Monitoring

Keep multi-site cloud networks connected with real-time edge visibility.

Database Monitoring

Pinpoint database query bottlenecks to keep business applications fast.

Configuration Monitoring

Minimize change failure rates by tracking device configuration drift.

Storage Monitoring

Track SAN/NAS arrays, IOPS bottlenecks, and storage capacity trends.

Cloud Observability

Cloud Observability Overview

Multi-cloud and hybrid environments unified into a single operational pane.

Container Monitoring

Automated, real-time visibility for Kubernetes and ephemeral microservices.

AWS Monitoring

Track AWS services, scaling, and costs alongside on-premises data.

Google Cloud Monitoring

Monitor native GCP infrastructure, compute, and serverless resources.

Azure Monitoring

Comprehensive visibility into Azure environments, gateways, and workloads.

AI Monitoring

Track LLM infrastructure, GPU utilization, and AI application stack health.

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Track OCI native compute, enterprise databases, and cloud storage.

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Validate availability and workforce productivity for critical SaaS apps.

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Use global vantage points for independent validation of internet outages.

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Capture actual customer journeys and frontend performance in real time.

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Emulate user transactions and SaaS workflows to catch problems early.

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NEW

Diagnose remote workforce digital experience across devices and networks.

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Digital Experience Monitoring

See every dependency, regardless of ownership or location.

Website Monitoring

Protect revenue journeys with proactive synthetic checks and uptime tracking.

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NEW

Audit edge performance and latency variance across your CDN providers.

API Monitoring

NEW

Test endpoints and third-party API reliability for critical app integrations.

Application Performance Monitoring

Connect code execution and traces directly to infrastructure health.

DNS Monitoring

NEW

Speed up time to innocence by tracking global nameserver resolution times.

DevOps Lifecycle Monitoring

NEW

Protect release velocity by validating dependencies during deployments.

BGP Monitoring

NEW

Trace global routing changes and path leaks to secure internet reachability.

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Log Management Overview

Centralize and correlate log data to resolve incidents before they escalate.

Log Analytics & Intelligence

Correlate contextual log data with metrics to speed up root-cause analysis.

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Autonomous IT

Predictive, autonomous IT built for resilience.

Automation

Eliminate repetitive operational toil with safe, policy-governed remediation workflows.

Modernization and Transformation

Accelerate complex technology transitions while protecting core enterprise resilience.

Cloud Migration

Maintain workload performance throughout migration.

Tool Consolidation

Reduce licensing costs and data silos by replacing fragmented monitoring tools.

Cost Optimization

Lower your total cost-to-serve by finding cloud waste and underused resources.

Operational Efficiency

Maximize team capacity by reducing alert storms and shift-handoff friction.

Reduce MTTR

Shorten war-room by surfacing topology-aware probable cause in mins.

Network Reachability

NEW

Independently audit external BGP, ISP, and SaaS provider connectivity boundaries.

Edge Deployment Optimization

NEW

Monitor SLOs, compare providers, and validate cloud and edge delivery.

Web Performance Optimization

NEW

Maximize digital checkout conversions by tracking global frontend latency metrics.

Application Resilience

NEW

Safeguard business services against transaction failures and costly downtime.

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Troubleshoot remote hardware and network issues to protect productivity.

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CIO

Maximize enterprise resilience and align AI investments to measurable business ROI.

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Compress cross-domain event noise into explainable, automated ops leverage.

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Speed up releases by protecting engineering roadmaps from toil.

ITOps

Standardize incident response to reduce alert fatigue and after-hours work.

CloudOps

Unify multi-cloud visibility to optimize costs and track hybrid blast radius.

By Industry

Healthcare

Protect continuity of care and EHR availability across clinical workflows.

Public Sector

Ensure mission continuity and audit readiness for citizen-facing services.

MSP

Protect service margins and scale ops using multi-tenant, AI-assisted triage.

Retail & E-commerce

Safeguard peak retail campaigns, POS uptime, and digital customer journeys.

Technology

Protect customer trust and engineering velocity with SLA-driven visibility.

Hospitality

Deliver frictionless guest experiences and keep booking engines online.

Education

Maintain always-on student portals, learning platforms, and campus networks.

Manufacturing

Prevent production downtime by unifying IT, OT-adjacent, and edge systems.

Financial Services

Secure transaction trust and meet strict operational resilience compliance requirements.

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CA Applicant Privacy Notice

IN THIS ARTICLE

LogicMonitor California Applicant Privacy Notice

Last Updated: March 2023

Contents

What is personal information?
Are our practices the same for all Applicants?
Categories of personal information collected
Purposes for collecting and using personal information
How we share your personal information
California resident rights
Exercising your rights
Retention
Updates to this notice
Contact us

What is personal information?

In this CA Applicant Notice, “personal information” is any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or household.

Are our practices the same for all Applicants?

The categories of personal information we collect about you may vary based upon the position for which you are applying. The information in this Applicant Notice is intended to provide an overall description of our collection of information about Applicants.

Categories of personal information collected

When you apply for a position with us, we request your contact information, a resume, and, depending upon the position, certain additional information. The CCPA has grouped specific types of personal information into categories; below, we have set forth the type of personal information that we collect from you as set forth per the categories established in the CCPA.

  • Identifiers: Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, or other similar identifiers.
  • Internet or other electronic network activity information: If you apply online, we may collect information about your browsing history on the job site and internet or other electronic network activity information, including, but not limited to, the referring URL or website that led you to our website.
  • Professional or employment-related information: Such as your employment history and any similar information set forth in your resume.
  • Education information: Information about education history or background as set forth in your resume.
  • Protected Classifications: Characteristics of protected classifications under California or federal law such as race, color, sex, age, religion, national origin,
    disability, and citizenship status (optional).
  • Audio/Visual Data: If we conduct your interview by video, we will collect video images from those interviews; we may, but do not typically record or store interview footage. In certain locations, our premises are monitored by closed circuit television. If you work at or visit one of those locations, your image and actions may be recorded. We do not typically associate this information with you or your employment record.
  • Sensitive personal information: Specifically (i) where you choose to provide your racial or ethnic origin as part of your application (which we collect and share to comply with our legal obligations); and (ii) where permitted by applicable law, once you receive an offer, we may also ask you to submit to a drug test.
  • Inferences: As part of your application process, we may ask you to submit to a cognitive assessment, and we will receive the results of that assessment.

Purposes for collecting and using personal information

Generally, we may use the above categories of personal information for the following
purposes:

  • Recruiting, Hiring and Managing, and Evaluating Applicants: To review, assess, recruit, consider or otherwise manage applicants, candidates and job applications, including:
    • Scheduling and conducting interviews;
    • Identifying candidates, including by working with external recruiters;
    • Reviewing, assessing and verifying information provided, to conduct criminal and background checks, and to otherwise screen or evaluate Applicants’ qualifications, suitability and relevant characteristics;
    • Extending offers, negotiating the terms of offers, and assessing salary and
      compensation matters;
    • Satisfying legal and regulatory obligations;
    • Communicating with Applicants or their designee (e.g., recruiter) regarding their applications and about other similar position(s) for which they may be interested;
    • Maintaining Applicant personal information for future consideration; and
    • In support of our equal opportunity employment policy and practices.
  • Security and Monitoring: In order to monitor and secure our resources, network, premises and assets, including:
    • Monitoring for, preventing and investigating suspected or alleged misconduct or violations of work rules;
    • Monitoring for, preventing investigating, and responding to security and privacy incidents;
    • Providing and managing access to physical and technical access controls;
    • Monitoring activities, access and use to ensure the security and functioning of our systems and assets; and
    • Securing our offices, premises and physical assets, including through the use of electronic access systems and video monitoring.
  • Auditing, Accounting and Corporate Governance: Relating to financial, tax and accounting audits, and audits and assessments of our business operations, security controls, financial controls, or compliance with legal obligations, and for other internal business purposes such as administration of our records retention program.
  • M&A and Other Business Transactions: For purposes of planning, due diligence and implementation of commercial transactions, for example mergers, acquisitions, asset sales or transfers, bankruptcy or reorganization or other similar business transactions.
  • Defending and Protecting Rights: In order to protect and defend our rights and interests and those of third parties, including to manage and respond to employee and other legal disputes, to respond to legal claims or disputes, and to otherwise establish, defend or protect our rights or interests, or the rights, interests, health or safety of others, including in the context of anticipated or actual litigation with third parties.
  • Compliance with Applicable Legal Obligations: Relating to compliance with applicable legal obligations (such as hiring eligibility, responding to subpoenas and court orders) as well as assessments, reviews and reporting relating to such legal obligations, including under employment and labor laws and regulations, social security and tax laws, environmental regulations, workplace safety laws and regulations, and other applicable laws, regulations, opinions and guidance.

How we share your personal information

We will not sell, share, or otherwise disclose your personal information for purposes unrelated to those detailed in this CA Applicant Notice without the prior consent of you, the applicant. To that end, we will take reasonable precautions to allow access to your personal information to only our employees, agents, contractors, or similar entities to the extent necessary for the purposes set out in this privacy policy. We may share your personal information in the following ways:

  • Between Affiliated Entities. Your personal information may be disclosed among our various affiliated entities for the purposes set out in this CA Applicant Notice.
  • To Third-Party Service Providers.
    • In the course of our recruitment activities, we may make certain personal information available to third parties who provide services to us to support those activities. We will only do so where such a transfer is necessary, and in accordance with applicable data protection rules. In such instances, your personal information may be made available to the following types of service providers:
      • Companies that provide or help to operate our applicant database;
      • Companies that help with relocation support services;
      • Companies that provide payroll support services;
      • Companies that help with verification/background checking/drug testing services;
      • Cloud services companies that provide hosting, data storage, and other services pursuant to standard terms and conditions that may be non-negotiable;
      • Companies that help us improve our job applicant websites. These third parties may provide data points including how much time you spend on specific pages, which links you choose to click, and data that helps determine user preferences. This information enables us to build and maintain our services with user feedback. These third parties may use cookies and other technologies to collect data on your behavior and devices such as the device type, browser information, and preferred language;
      • Companies that help us provide targeted advertising to potential job applicants; and
      • Companies that help manage candidates’ recruitment life cycle via cloud-based recruitment software solutions (known as applicant tracking systems).

California resident rights

If you are a California resident, you have the following rights:

  • Right to Know/Access. You may have the right to obtain a copy, or a list of categories of the personal information that we hold about you, as well as other supplementary information, such as the purposes of processing, the categories of entities to whom we disclose your personal information, and the specific pieces of personal information we hold about you.
  • Right to Correct. You have the right to correct any of your personal information in our records and systems. You may request us to rectify, correct or update any of your personal information held by us that is inaccurate.
  • Right to Opt-out of Sale or Sharing. You have the right to opt-out of sale and sharing of your personal information with third parties. As mentioned above, although we do not sell your personal information for money, like many websites, we use cookies, pixels, and similar technology, and we share certain information, such as your IP address or device identifiers, to certain third-party advertisers in order to improve your user experience and to optimize our marketing activities. Under the CCPA’s broad definition of “sell”, this could be considered a sale, and it would be considered sharing of your personal information for cross-contextual behavioral advertising purposes. You have the right to direct us not to sell your personal information, and to direct us not to share or use your personal information for targeted advertising purposes. To exercise your right to opt-out, please contact us by email at privacy[at]logicmonitor.com or by phone at 805-617-3884.  You may also opt-out by using an opt-out preference signal, which we will honor and process for you in a frictionless manner. To start using an opt-out preference signal, please refer to the instructions provided here. Please note that you may still receive generalized ads after opting out of targeted advertising.
  • Right to Delete. Under certain circumstances, you have the right to request that we delete the personal information that we hold about you. This right is not absolute, and we may refuse such a request if there are compelling legitimate grounds for keeping your personal information, for legitimate purposes, or as required by law. In addition, in the event your deletion request is honored, we may retain a record of your deletion as required under applicable law.
  • Right to Limit Use and Disclosure of Sensitive Personal Information. To the extent your sensitive personal information is used to infer characteristics about you, you may have the right to object to our processing of your sensitive personal information. We do not process any sensitive personal information to infer characteristics about you.
  • Right to Opt-Out of Automated Decision-making. You have the right not to be subject to a decision which significantly impacts your rights that is based solely on automated processing (where a decision is taken about you using an electronic system without human involvement). No decision will be made by us about you solely on the basis of automated decision making which has a significant impact on you.
  • Right Against Discrimination. You have the right not to be discriminated against for exercising any of the rights described in this section. We will not discriminate against you for exercising your rights.
  • Shine the Light. You have the right to ask us for a notice describing what categories of personal information we share with third parties or corporate affiliates for those third parties’ or corporate affiliates’ direct marketing purposes. That notice will identify the categories of personal information shared with third parties and used for direct marketing purposes and the name and address of the third parties that received such personal information.

Exercising your rights

Unless specified above, you may exercise these rights by following our Data Subject Request process as explained at https://www.logicmonitor.com/legal/data-subject-request, or by emailing us at privacy[at]logicmonitor.com. When you submit a rights request, before honoring such a request, we may take additional steps as necessary and/or as required by applicable law to verify your identity.

You may authorize someone to act as your agent and submit a request on your behalf. You must supply your agent with written permission to act on your behalf, and your agent must provide proof of such authorization before we will act upon the request. If you are submitting a request to access or delete through an authorized agent, you must verify your identity directly with us, unless your authorized agent is acting pursuant to a power of attorney under applicable law.

Retention

We will keep your personal information in your personnel file, if you have been hired, for a period as may be required by the laws and regulations of the relevant jurisdiction of your employment, but no more than four (4) years from the date your employment terminates. In all other cases, we will retain your personal information for a period of up to four (4) years from the date we make an employment decision regarding your job application, unless otherwise required or authorized by applicable law. Our service providers will retain your personal information solely in accordance with our instructions and will not retain your personal information longer than the periods mentioned above. We take measures to destroy or permanently de-identify personal information if required by law or if the personal information is no longer required for the purpose for which we collected it.

Updates to this notice

This CA Applicant Notice may be updated periodically to reflect changes in our personal information practices or relevant laws. We will post a prominent notice on the site and/or send you an email to notify you of any significant changes to our CA Applicant Notice and indicate at the top of the notice when it was updated.

Contact us

Any questions regarding this CA Applicant Notice and our recruiting privacy practices should be sent by email to privacy[at]logicmonitor.com or by writing to LogicMonitor, 820 State St., 5th Floor, Santa Barbara CA 93101. Alternatively, you may contact us by phone at 805-617-3884.

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