7 Ways Partners Win When They Sell LogicMonitor

The AI-first hybrid observability platform your customers want.
The channel program that helps you sell and win.

83% fewer monitoring tools
90% less alert noise
46% reduced MTTR
Easy to deploy
3,000+ integrations
83% fewer monitoring tools
90% less alert noise
46% reduced MTTR
Easy to deploy
3,000+ integrations

You stand out with AI built to prevent IT outages

Legacy AIOps and generic AI add-ons can’t keep up with modern environments. Edwin AI from LogicMonitor can.

Specifically trained on IT infrastructure and observability data, Edwin AI correlates metrics, logs, and events to not only explain what’s happening but also predict what’s coming and guide the right actions to prevent it.

When customers prevent outages, resolve issues before they escalate, and free up time for higher-value work, your offer gets easier to position, harder to replace, and more essential over time.

This was the first time we saw real value from AI in monitoring. Ticket volume dropped, and we gained new visibility across our environment.”

— Gartner Peer Insights Reviewer, July 2025

0 %
alert noise reduction
67 %
ITSM incident reduction
23 %
less incident workload
60 %
reduction in MTTR

You sell a platform built for the modern IT stack.

Most monitoring tools are built for one type of environment like cloud-only, network-first, or legacy-heavy. But your customers’ environments don’t fit neatly in a box.

LogicMonitor Envision unifies visibility across everything: on-premises, hybrid, multi-cloud, containers, SaaS apps, and edge. With every piece of the stack connected, teams don’t just see issues faster. They anticipate and act before they spread.

That means one powerful platform that outclasses the competition—no bundling, bolting, or add-ons required.

It proves itself with rapid time to value.

Deploying legacy monitoring tools can take weeks or months. With LM Envision, customers see insights within minutes. Our collector-based architecture is API-friendly and auto-discovers devices and applications out of the box, with intelligent alerting and prebuilt dashboards ready to go.

When buyers realize they can reduce alert noise by 90% and cut MTTR by nearly half without a heavy lift, your path to close gets shorter. And because setup is fast, there’s less risk of delays, budget overruns, or technical objections. Just a clean path to closed-won.

You win against legacy and overpriced alternatives.

Competing against SolarWinds? Datadog? Dynatrace? Even BigPanda? You have an edge.

Those tools add toil with complicated configuration, modular pricing, or narrow point-solution focus. LM Envision delivers a complete view of the environment. It deploys faster, requires less overhead, and is trusted by enterprises, GSIs, and resellers worldwide.

Every conversation about cloud complexity, service reliability, or the risk of outages becomes an opportunity to show how LM Envision solves problems competitors can’t. With Edwin AI, our platform doesn’t just cut through alerts. It predicts, prevents, and acts. Partners who lead with LM Envision don’t just compete. They deliver what others can’t.

vs SolarWinds

SolarWinds adds time and toil. Configuration is complex, automation is limited, and its AIOps story is mostly rules-based. LM Envision delivers a complete view of your environment. It deploys faster, requires less overhead, and uses Edwin AI to predict issues before they spread and recommend next best actions in real time.

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vs Datadog

Datadog piles on modular pricing and hidden complexity. Its AI features are add-ons, siloed across modules, and don’t provide unified context. LM Envision gives you full-stack observability out of the box and transparent pricing that’s simple. Edwin AI delivers correlated, predictive insights, and faster time to value.

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vs Dynatrace

Dynatrace works when it comes to app performance. But its AI (Davis) is app-centric and misses broader infrastructure insights. LM Envision, with Edwin AI, correlates across infrastructure, networking, and hybrid environments for a complete view. It goes beyond detection to prevent downtime before it impacts users.

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vs ScienceLogic

ScienceLogic requires months-long deployments, surprise service fees, and multiple FTEs just to keep it running. And even then, its AI capabilities lag behind. LM Envision customers get up and running in weeks, not quarters. Edwin AI anticipates outages, speeds resolution, and gives teams back time to improve IT instead of babysitting their monitoring tool.

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vs PRTG

PRTG struggles to scale beyond 500 devices, lacks AI, and requires manual alert closing. Customers who switch to LM Envision scale confidently and streamline operations. They also gain predictive insights powered by Edwin AI that help teams stay ahead of incidents.

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vs Zenoss

Zenoss has dated architecture, limited cloud support, and an interface that slows teams down. It also lacks modern AI to correlate data with context or act proactively. LM Envision with Edwin AI offers a scalable platform that handles hybrid environments with ease. It helps teams prevent problems, not just react to them.

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vs BigPanda

BigPanda automates incident correlation, but it still depends on data from other tools and stops at centralizing alerts. LM Envision with Edwin AI goes further by using AI agents trained on IT operations not just to correlate, but to investigate, summarize, and act. Customers get faster root cause analysis, guided remediation, and a platform that replaces point tools instead of depending on them.

But don’t just take it from us. Hear it from our customers.

From small businesses and enterprise organizations to managed service providers, public sector agencies, and more, real people rely on us.

“LogicMonitor is essential to our managed service offering” ★★★★★

We required no investment in infrastructure and the solution was ready to deploy in minutes. It provides a secure and always-on platform with strong vendor collaboration and intelligent alerting out of the box. The SLA widgets enable us to measure and report against key metrics aligned to our MSA’s. LogicMonitor gives us the confidence that our clients’ solutions are operating optimally and dramatically reduces our MTTR.

— Kris A., Solutions Architect and Sales Engineer

“Automation that saves time and effort.” ★★★★★

It has been a while since we started using LogicMonitor. We used to ensure that all of our company’s systems operated safely. LogicMonitor is always there to keep our systems running smoothly. It alerts us at the correct moment if anything goes wrong with our systems. It also informs us if any of our systems require any upgrades. Even our non-tech team members can easily understand if the dashboard is showing system health and performance.

— Evgenii B., Senior Software Developer

“Support teams go the extra mile to ensure requirements are met effectively” ★★★★★

My overall experience with LogicMonitor and Edwin AI teams has been nothing short of outstanding. The team is always responsive, helpful and willing to go the extra mile to ensure we get the support we need. Their developer team is highly knowledgeable and experienced, consistently delivering solutions tailored to our requirements.

— Anonymous, Network Manager

But customers don’t have to rip and replace if they don’t want to.

Not every buyer is ready to abandon their current stack and with LM Envision, they don’t have to. With 3,000+ integrations and open APIs, our platform works alongside existing investments like Dynatrace, ServiceNow, Splunk, or custom-built tools.

That flexibility makes it easier for you to land the first deal, then layer on more value over time.

3,000+

integrations

It grows with your customers and with you.

LM Envision already runs at a global scale: 4.1M+ devices monitored, 1.5 trillion metrics processed daily, and 100,000+ users in 30 countries. Whether customers manage 50 devices or 50,000, the platform adapts without slowing them down.

You can start small, prove value in one environment, then expand across sites, workloads, and regions. The more your customers grow, the more value you deliver, and the more renewals and expansions you unlock.

4.1M

devices monitored

1.5T

metrics collected per day

100k+ users

in 30 countries

You get a true partner in your corner.

Support isn’t a checkbox. It’s a relationship. And it’s one of the biggest reasons sellers choose LogicMonitor to win and keep accounts.

From day one, you get fast onboarding, real human expertise, and pre-sales resources to help you pitch, prove value, and close. Our SaaS-native platform means we don’t just respond to issues—we help prevent them. We spot patterns, flag risks, and keep customer environments running smarter over time.

And for partners, every deal comes with services drag—opportunities to layer on integrations, customization, and managed services that increase revenue and deepen customer loyalty.

With strong partner margins, incumbency protection, and a partner program designed for growth, LM Envision gives you more than a product to sell. We give you a business to build.

Partners choose LogicMonitor because it works. Customers stay with LogicMonitor because it scales. That’s how you grow.

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