CATCHPOINT
Internet Health Clarity for Faster Resolution
Understand the health of Internet services across cloud, data center, and edge, including CDN, DNS, and SaaS. Identify if issues are internal or external so teams troubleshoot faster.
When you understand Internet health across dependencies, you reduce incident guesswork and resolve issues faster with confidence.
Know when issues are external
Quickly see when issues stem from external services like CDN, DNS, or SaaS providers, so teams avoid misdiagnosis and reduce unnecessary escalations.
See Internet health in real time
Get up-to-date visibility into Internet health across cloud, data center, and edge, so teams can quickly understand current conditions and respond with confidence.
Understand dependency impact on services
See how dependencies like CDN, DNS, cloud, and SaaS providers affect your application performance, so teams can assess risk and prioritize the right issues.
Connect issues to root causes
Correlate Internet health signals with internal performance data, so teams can quickly identify root causes and reduce investigation time.
Reduce noise during incidents
Correctly triage alarms caused by external issues, so teams can focus on what matters, reduce alert fatigue, and respond more efficiently.
Be audit-ready with clear evidence
Provide clear, audit-ready evidence to show when issues aren’t caused by your systems, so teams can reduce time to innocence and focus on resolving the real source faster.
OBSERVABILITY POWERED BY LOGICMONITOR ENVISION AND EDWIN AI
Everything you need to answer, “Is it us or the Internet?”
Get visibility into Internet health across critical services and dependencies. Quickly understand what’s happening so you can troubleshoot faster and reduce the impact of incidents.
Know
Track
Connect
Guide
Visualize
See what’s impacting your services right now
View Internet health across services. Understand conditions fast so teams can assess impact and respond with confidence.
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Monitor key Internet services Track health across the Internet stack, from cloud and edge to CDN, DNS, and SaaS providers, to see what’s contributing to issues.
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Assess impact across regions See how issues vary by region or provider so teams can gauge scope quickly and prioritize the most affected users.
Know how dependencies change over time
Track Internet dependencies across cloud, edge, and key services. Spot patterns early so teams can anticipate issues before they escalate.
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Track changes over time Track how services behave across regions and providers to identify patterns, recurring issues, and early signs of degradation.
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Map service relationships See how dependencies interact across the Internet stack to understand how issues in one service can affect others.
Link issues to their root cause
Connect Internet health signals with internal performance data. See how external events relate to issues so teams can identify root causes faster.
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Correlate external and internal signals Align Internet events with infrastructure and application data to understand what’s driving issues across your environment.
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Pinpoint root cause faster Quickly determine whether issues originate inside your environment or from external services to reduce investigation time.
Focus on what needs attention
Surface the Internet issues that matter most. Help teams act faster with clear signals instead of reacting to every alert.
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Highlight impactful issues Surface the events most likely to affect your services so teams can focus on what matters and avoid unnecessary noise.
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Fit into team workflows Deliver signals into existing tools so Internet issues are visible alongside internal alerts and workflows.
Explore patterns across services and regions
Visualize Internet health across services and regions. Spot trends faster and understand how issues evolve over time.
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View global service conditions See how services perform across regions and providers to quickly identify outages, slowdowns, and areas of degradation.
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Analyze trends and patterns Explore historical data and patterns to understand recurring issues and how Internet conditions change over time.
INTEGRATIONS
Connect your tools for faster insights
Connect across internal systems and third-party services with broad integrations and APIs. Bring Internet health insights into your existing tools so teams can act faster without added complexity.
100%
collector-based and API-friendly
3,000+
integrations and counting
AI AGENT FOR ITOPS
Edwin AI cuts noise and speeds root cause
Edwin AI brings together Internet health and observability data to highlight what matters most. It helps teams focus faster, reduce noise, and resolve issues without digging through multiple tools.
67%
ITSM incident reduction
88%
noise reduction
"Edwin AI delivered value within an hour of implementation."
"Capital Group has 1,000+ alerts/ day. LogicMonitor will eliminate that noise."
"LogicMonitor is a valuable partner, constantly innovating and adapting to our business needs."
"Edwin AI is not another AI tool, but an essential part of our IT team."
"Switching from SolarWinds to LogicMonitor showed us how much we were missing."
"Edwin AI will be 100x faster than a human and able to manage complex problems."
"LogicMonitor tells you what’s happening in the environment."
"The sheer power of LogicMonitor’s monitoring capability is amazing."
"Edwin AI cut noise by 90% & ITSM incidents by 76%, enabling better customer service."
"The single pane of glass across all of our regions enables us to act more proactively."
BY THE NUMBERS
Internet health that reduces finger-pointing and delays
0
%
fewer tickets
0
%
fewer monitoring tools
0
%
faster MTTR
0
%
time savings
GET ANSWERS
FAQs
Get the answers to the top internet health questions.
How is this different from traditional monitoring tools?
Traditional tools focus on your internal systems. LogicMonitor adds Internet health context, so you can quickly understand whether issues are internal or caused by external services.
What types of services does it monitor?
It covers a wide range of Internet services, including cloud providers, CDNs, DNS, SaaS platforms, and edge infrastructure, so you can see what’s impacting your applications end to end.
How does this help during incidents?
It helps teams quickly determine if issues are internal or external, reducing guesswork and speeding up troubleshooting so you can resolve incidents faster with confidence.
Will this work with our existing tools?
Yes, LogicMonitor integrates with your existing systems and workflows, so Internet health insights are delivered where your teams already work, without added complexity.
How does Edwin AI improve outcomes?
Edwin AI highlights what matters most across your data, helping teams cut through noise, focus faster, and resolve issues without spending time digging through multiple tools.
