Catchpoint
Endpoint Monitoring That Powers Productivity
Monitor devices, apps, and networks from employee endpoints in real-time. Detect issues early and resolve them faster to keep your workforce productive anywhere work happens.
When you unify visibility across endpoints, apps, and networks, issues resolve faster, employees stay productive, and IT drives better outcomes.
See workforce health in one clear score
Turn device, app, and network performance into simple experience scores. Instantly understand workforce health, spot trends, and prioritize issues that actually impact productivity.
Catch issues before employees feel them
Detect slowdowns and failures early with proactive testing and live user data. Fix problems before they disrupt work, helping employees stay focused and productive throughout the day.
Know exactly what users are facing
See real employee experiences across apps, devices, and networks in real-time. Quickly pinpoint where issues occur so you can fix what matters most to your workforce.
Connect issues across the entire stack
Understand how devices, apps, and networks interact so you can trace problems end-to-end. Eliminate blind spots and resolve issues faster with complete visibility.
Reduce tickets with faster resolution
Solve problems before they spread and cut down on repeat complaints. With faster diagnosis and fewer escalations, support teams can focus on meaningful work instead of constant triage.
Deliver consistent performance everywhere
Ensure reliable performance across home, office, and remote environments. Keep employees productive no matter where they work, without disruptions caused by networks or apps.
OBSERVABILITY POWERED BY LOGICMONITOR ENVISION AND EDWIN AI
Everything you need to monitor, troubleshoot, and improve workforce experience
Gain visibility across endpoints, apps, and networks with synthetic and real-user monitoring. Quickly detect, diagnose, and resolve issues to keep employees productive everywhere.
Score
Simulate
Observe
Diagnose
Monitor
Turn performance data into clear experience scores
Roll up endpoint, app, and network signals into simple scores that show workforce health at a glance.
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Unify signals into one experience score Blend endpoint, app, and network telemetry into a clear score that helps teams spot risk before work is disrupted.
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Prioritize issues by experience impact Rank issues by how strongly they affect employees so IT can focus first on the problems slowing people down.
Simulate connectivity to catch issues early
Run scheduled tests like GET, ping, and traceroute directly from endpoints. Detect access, latency, and path issues before work slows.
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Test access to critical work resources Use endpoint-based GET checks to confirm employees can reach the apps, sites, and services they rely on to stay productive.
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Trace network paths from employee devices Run ping and traceroute checks from endpoints to uncover latency, packet loss, and routing issues affecting workforce access.
Observe real user experience as it happens
Capture live endpoint activity to see what employees experience in the flow of work, not after tickets arrive.
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Measure real usage across apps and devices Capture employee activity across apps and devices to understand where performance friction shows up during work.
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Spot slowdowns tied to real workflows Identify drops in performance as employees work, so teams can separate isolated complaints from wider experience issues.
Diagnose issues with proof, not guesswork
Connect endpoint, app, and network evidence to isolate where issues start and why employees feel the impact.
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Pinpoint root cause across the stack Link signals from devices, apps, and networks to identify whether issues begin at the endpoint, service, or path.
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Separate WiFi, VPN, ISP, and routing issues Trace connectivity problems across access points, tunnels, providers, and routes to prove where performance breaks down.
Monitor endpoint health in real-time
Track device health, resource usage, and connectivity from employee endpoints before small issues slow work.
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Track CPU, memory, and device activity Monitor endpoint resource usage to catch device-level constraints that can make apps feel slow or unreliable.
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Measure connectivity from each endpoint Track WiFi, VPN, and network conditions from employee devices to understand access, speed, and reliability.
INTEGRATIONS
Works across every part of your productivity stack
Connect endpoint data with apps, networks, and third-party tools in one platform. Integrate quickly with existing systems to gain deeper insight without added complexity or overhead.
100%
collector-based and API-friendly
3,000+
integrations and counting
AI AGENT FOR THE IT OPS
Edwin AI cuts through noise to find what matters
Edwin AI automatically surfaces insights across endpoint, app, and network data. It explains issues in plain language and highlights what to do next, so teams can act faster and keep employees productive.
67%
ITSM incident reduction
88%
noise reduction
"Edwin AI delivered value within an hour of implementation."
"Capital Group has 1,000+ alerts/ day. LogicMonitor will eliminate that noise."
"LogicMonitor is a valuable partner, constantly innovating and adapting to our business needs."
"Edwin AI is not another AI tool, but an essential part of our IT team."
"Switching from SolarWinds to LogicMonitor showed us how much we were missing."
"Edwin AI will be 100x faster than a human and able to manage complex problems."
"LogicMonitor tells you what’s happening in the environment."
"The sheer power of LogicMonitor’s monitoring capability is amazing."
"Edwin AI cut noise by 90% & ITSM incidents by 76%, enabling better customer service."
"The single pane of glass across all of our regions enables us to act more proactively."
BY THE NUMBERS
Endpoint monitoring that makes an impact
0
%
fewer tickets
0
%
fewer monitoring tools
0
%
faster MTTR
0
%
time savings
GET ANSWERS
FAQs
Get the answers to the top endpoint monitoring questions.
How is this different from endpoint monitoring tools?
It is different than other endpoint monitoring tools as it goes beyond devices to include apps and networks, giving you full visibility into employee experience and faster issue resolution.
Can it support hybrid and remote work environments?
Yes. It monitors performance across home, office, and remote setups so you can keep employees productive wherever they work.
What kind of issues can it detect from endpoints?
It can detect all types of issues, such as identifing device slowdowns, app access issues, and network problems like latency or packet loss before they disrupt work.
What are experience scores and why do they matter?
Experience scores combine device, app, and network data into one clear view so teams can quickly understand workforce health and prioritize what to fix first.
How does this help reduce help-desk tickets and noise?
It helps reduce help-desk tickets and noise by detecting and resolving issues early, it prevents widespread disruptions and reduces the volume of tickets reaching support teams.
