A new name. The same commitment to IT excellence.

Edwin AI brings a new approach to AIOps, using agentic AI to reduce noise, identify root causes faster, and streamline incident resolution. Event Intelligence (formerly Event & Alert Intelligence) and AI Agent (formerly Gen AI Assist) bring AIOps to the next level.

Product information

Get an overview of Edwin AI. Explore its features, capabilities, and how it is redefining ITOps.

Learn more
What is agentic AIOps?

New to agentic AIOps? Learn how it cuts downtime, automates fixes, and helps IT teams stay ahead of problems.

Learn more
Support documents

Get deeper into Edwin AI’s core capabilities, how it processes alerts and events, and its integrations with IT workflows like ServiceNow.

Learn more