How Fastly Gains End-to-End Visibility Across Content Delivery Networks

Fastly: Delivering Fast, Reliable Digital Experiences at Global Scale

As one of the world’s leading content delivery networks (CDNs), Fastly helps organizations deliver fast, reliable digital experiences to users around the globe. From E-commerce platforms and media publishers to travel and technology companies, Fastly’s customers depend on consistent content delivery to support their businesses and meet user expectations.

To maintain that level of performance across a complex ecosystem of networks, internet service providers (ISPs), and third-party services, Fastly needed comprehensive visibility into the end-user experience and the ability to analyze performance at every stage of content delivery.

Why Fastly Chose Catchpoint and LogicMonitor

 Fastly needed a solution that could:

• Detect issues across its infrastructure and delivery ecosystem
• Provide end-to-end visibility into the content delivery process
• Deliver detailed analytics for every stage of the user experience

Immediate Impact 

After deploying Catchpoint, Fastly quickly realized measurable operational benefits, including:

• Faster DNS issue identification and resolution ; minutes not days
• Data-backed performance optimization for customer websites
• Enhanced benchmarking capabilities to support ongoing service improvements and maintain competitive performance

Key Benefits of Catchpoint for Fastly

Catchpoint provides Fastly with visibility into every stage of the content delivery journey, enabling teams to identify issues quickly and optimize performance proactively.

• DNS Observability
• Connect time monitoring
• TLS handshake visibility
• Wait time monitoring
• Load time tracking

Accelerating Issue Resolution Through Observability

With Catchpoint’s detailed analytics, Fastly can isolate key performance metrics throughout the entire delivery process, making every test and transaction a valuable source of operational insight.

This visibility enables teams to identify issues more quickly, determine ownership with greater confidence, and collaborate effectively with vendors and partners to accelerate resolution.