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Unify Observability With OpenTelemetry

Gain unified visibility across cloud, data center, container, and network environments in LogicMonitor without reworking existing telemetry pipelines or adding unnecessary operational overhead.

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When all of your telemetry comes together, you gain clarity across your entire environment

Keep what already works

Preserve your existing telemetry investments instead of rebuilding your environment around another vendor. Reduce disruption and move forward without unnecessary rework.

Get to value faster

Bring existing telemetry into LogicMonitor without starting over. Reduce the time and engineering effort required to expand monitoring across your environment.

Monitor previously unreachable environments

Deploy OpenTelemetry agents in non-SNMP environments to push telemetry where traditional collection methods may not be permitted or practical.

See more in one place

Bring metrics from across infrastructure, containers, cloud, and networks into LogicMonitor. Give teams a more unified view of health and performance across hybrid environments.

Choose your collection model

Deploy the managed LogicMonitor OpenTelemetry Collector for a streamlined, zero-friction setup, or use the open-source opentelemetry collector and send over the OpenTelemetry protocol.

Catch what polling can miss

Gain visibility into fast-changing conditions and short-lived performance issues in your network devices that traditional polling may overlook. See critical changes as they happen and respond with greater context.

OBSERVABILITY POWERED BY LOGICMONITOR ENVISION AND EDWIN AI

Everything you need to monitor, query, and correlate your OpenTelemetry data in your hybrid environment

Bring metrics, logs, and traces from across your environment into LogicMonitor. Explore, query, visualize, and correlate the signals that matter, giving you full-stack visibility without fragmenting your monitoring workflows.

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Keep your existing telemetry pipelines flowing

Send metrics, logs, and traces from your existing OpenTelemetry collectors directly into LogicMonitor using standard OTLP. Reuse the pipelines you already operate instead of re-instrumenting environments or adding new vendor agents.

  • Ingest metrics, logs, and traces directly via OTLP
  • Eliminate proprietary agent sprawl
  • Add LogicMonitor as an OTLP export destination with zero pipeline re-architecture

Collect across infrastructure and applications without remote access

Use the LogicMonitor OpenTelemetry Collector to collect metrics, logs, and traces locally across Windows, Linux, Docker, and Kubernetes environments—ideal where remote credentials or protocols are restricted.

  • Ingest host metrics, container stats, system logs, and distributed trace data
  • Eliminate reliance on WMI, SSH, and complex firewall traversal
  • Leverage the open-source OpenTelemetry Collector Contrib receiver ecosystem

Find the metrics that matter

Explore ingested metrics in a dedicated Metrics Explorer, focus investigations on the systems, services, and conditions that matter.

  • Discover metric attributes and values
  • Search structured log records
  • Inspect end-to-end distributed trace spans

Turn telemetry data into answers

Query to investigate performance across your environment. Move from raw telemetry to the signals your teams need for troubleshooting.

  • Query metrics with PromQL in a Query Builder
  • Filter logs by attributes
  • Correlate traces with performance anomalies and resource topology

Correlate signals and turn insights into action faster

Move seamlessly from an alert to correlated logs, trace waterfalls, and metric graphs, accelerating mean time to resolution through unified investigation workflows.

  • Correlate metric spikes with distributed traces and related log errors
  • Power AI-driven anomaly detection and root-cause analysis with Edwin AI
  • Route unified OTel alerts directly into existing LogicMonitor incident workflows

AI AGENT FOR ITOPS

Edwin AI makes OpenTelemetry metrics instantly actionable

Edwin AI speeds up incident resolution with alert correlation, root cause analysis, and intelligent automation for more confident action. Every incident is easier with Edwin AI highlighting what actually needs your attention in plain language.

See Edwin AI in action Try Edwin today

67%

ITSM incident reduction

88%

noise reduction

Trusted by IT leaders

Leading companies don’t just collect more—they Envision Observability without boundaries

Enterprise teams are choosing flexible, standards-based observability that works with the environments they already operate. Their experiences show how reducing collection complexity can accelerate time to value without forcing teams to start over.

See their success

“Edwin AI delivered value within an hour of implementation.”

Kris Manning

Global Head of IT Networks of Syngenta

BY THE NUMBERS

Modern observability delivers measurable impact

0 %
fewer tickets
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fewer monitoring tools
0 %
faster MTTR
0 %
time savings

GET ANSWERS

FAQs

Get the answers to the top network monitoring questions.

Have more? Ask our experts

Can I use my existing OpenTelemetry collectors?

Yes. You can send metrics from your existing OpenTelemetry collectors directly to LogicMonitor over OTLP, helping you preserve your current instrumentation and pipelines without introducing vendor-specific collection agents.

What environments can I monitor with OpenTelemetry metrics?

LogicMonitor supports metrics across Windows, Linux, Docker, and Kubernetes environments, with additional flexibility for infrastructure and network telemetry. This helps you bring more of your hybrid environment into a unified monitoring experience.

Do I need to change how I collect telemetry today?

No. You can bring your own OpenTelemetry collector or use the LogicMonitor OpenTelemetry Collector, giving you the flexibility to build on your existing approach rather than re-instrument your environment.

What can I do with my metrics once they’re in LogicMonitor?

You can explore and query metrics, visualize trends in dashboards, and create alerts based on the signals that matter. This turns incoming telemetry into information your teams can use to monitor health and investigate issues.

Can this help with locked-down environments?

Yes. OpenTelemetry metrics can support environments where remote collection methods or shared credentials aren’t permitted or preferred. Local, push-based collection gives teams another way to monitor these systems without relying on traditional remote access.

Bring your entire environment into focus

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