LogicMonitor Recognized as a Strong Performer in Artificial Intelligence for IT Operations

LogicMonitor Recognized as a Strong Performer in Artificial Intelligence for IT Operations

As our CEO Kevin McGibben stated during LogicMonitor’s Level Up virtual customer conference last month, “LogicMonitor is well on its way to becoming a unified IT observability platform.” As of this morning, we are one step closer to fulfilling our product vision of becoming the most comprehensive, extensible, and intelligent monitoring platform in the world. Today, LogicMonitor is thrilled to announce that we have been named a Strong Performer in “The Forrester Wave™: Artificial Intelligence For IT Operations, Q4 2020.”

Over the last 12 months, LogicMonitor’s engineering team has developed comprehensive and industry-leading AIOps functionality that empowers IT teams to troubleshoot faster and predict and prevent problems before they become major issues. LogicMonitor has released dynamic thresholds, extensive root cause analysis functionality, and log intelligence capabilities this year alone. Our solution is helping thousands of customers identify what is happening within their infrastructure, why an issue is happening, and where it is happening, so they can solve for it and get back to doing the strategic work that drives innovation and produces positive outcomes for the business.

Tej Redkar, our Chief Product Officer, has this to say about our position in Forrester’s latest Wave: “We believe our placement as a Strong Performer in this report validates what our customers already know, namely that LogicMonitor’s breadth of capabilities available in a single, unified platform stands out from the crowd, especially when it comes to our overall product strategy and laser-focused execution of it. We’re particularly proud to have received the highest possible score in the planned enhancements criterion because we firmly believe that we are creating the most comprehensive, extensible, and intelligent monitoring and observability platform on the market, as we further expand our log intelligence capabilities and add application intelligence in 2021.”

According to the Forrester report, LogicMonitor is “strong at core infrastructure monitoring, detecting anomalies for IT operations teams, and microservices and container monitoring.” The Wave report also describes us as “keenly suited for enterprises that currently rely on multiple legacy tools to run their infrastructures and are looking to consolidate.” We couldn’t have said it better ourselves.

Wondering what the vendor selection and inclusion process for Wave reports looks like behind the scenes? “The Forrester Wave: Artificial Intelligence For IT Operations, Q4 2020” evaluates the strategy, current offering, and market presence of vendors who provide platform solutions that leverage data to make smarter inferences on service health and provide a higher level of automation once those insights are found. Forrester requires all vendors to complete identical questionnaires, scripted demos, customer reference checks, and executive strategy presentations. LogicMonitor was among the select companies that Forrester invited to participate in its Q4 2020 Forrester Wave™ evaluation, “Artificial Intelligence for IT Operations.” Leading up to this report, Forrester provided an overview of 28 solution providers for its “Now Tech: AI for IT Operations, Q4 2020” report, and evaluated 11 providers in the Wave.

LogicMonitor’s highest scores were in the Strategy category, which evaluates each vendor’s product vision, roadmap (including the ability to execute), go-to-market approach, partner ecosystem depth, overall market performance, and commercial sales model. LogicMonitor received the highest possible score in the planned enhancements criterion. When describing LogicMonitor’s planned enhancements, Forrester states, “Future roadmap innovation doubles down on enhancing advanced analytics across the data lake and becoming a true end-to-end business insights platform.”