– The TrustRadius Community Recognizes LogicMonitor for IT Infrastructure Monitoring and Airbrake for Debugging –
SANTA BARBARA, Calif., May 11, 2022 – LogicMonitor, the leading SaaS-based unified observability platform for enterprises and managed service providers (MSPs), today announced that TrustRadius has honored the company with a 2022 Top Rated Award for IT Infrastructure Monitoring. TrustRadius issues Top Rated badges to products in the top tier of their categories based on customer reviews and ratings. TrustRadius also recognized Airbrake, a developer-centric application error and performance monitoring product that is part of LogicMonitor’s unified observability portfolio, with a Top Rated Award in the Debugging category.
“LogicMonitor and Airbrake have earned their top-rated statuses as a direct result of user feedback on TrustRadius,” said Megan Headley, VP of Research at TrustRadius. “LogicMonitor reviewers appreciate the product’s dynamic alert thresholds, anomaly detection features and automatic detection of monitorable services. Airbrake’s reviewers love the tool’s detailed exception trace data, aggregation of duplicate errors and integration into other DevOps tools.”
The LogicMonitor platform provides its customers with unprecedented visibility across their hybrid infrastructures, applications and business systems to help predict problems before they occur and prevent costly downtime. With nearly 200 verified reviews provided to TrustRadius by IT professionals, LogicMonitor is not only recognized as a valuable player in the IT Infrastructure Monitoring category, but also as a TRUE-certified vendor for being transparent, responsive, unbiased and ethical in sourcing and using customer reviews.
Airbrake, acquired by LogicMonitor in 2021, offers a platform that takes continuous integration and continuous development to the next level by revealing real-time application errors, combining code-scanning and error-logging before it reaches the end-user. With high customer satisfaction ratings, Airbrake’s award-winning platform is used by thousands of companies to handle billions of errors per year.
Highlights from a recent LogicMonitor review:
- “We use LogicMonitor for both internal uses, within our hosting and cloud environments. The two largest benefits we have seen are time to deployment and technical support. Our company often acquires other companies. With LogicMonitor, I can have them added to our monitoring solution literally within one day. If I do run into any issues, the 24×7 availability to get an engineer on chat is great and they resolve my issues 95 percent of the time without the need to escalate the case.”
Highlights from a recent Airbrake review:
- “When I started work in the team here we didn’t have any frontend error alerting whatsoever, and all the backend alerts were based on filtered log analysis. This was fairly hard to work with, and I was sure we were missing a lot of errors. I pushed for, and then implemented, Airbrake on frontend and then backend and the benefits were large and immediate. We found hundreds of thousands of frontend errors were occurring, and the bulk of them were simple things to fix once we were aware. We also got more timely alerts about backend problems, helping us take a more proactive approach to fixing the system.”
Since 2016, the TrustRadius Top Rated Awards have become the B2B’s industry standard for unbiased recognition of technology products. Based entirely on customer feedback, they have never been influenced by analyst opinion or status as a TrustRadius customer. Here is a detailed criteria breakdown of the methodology and scoring that TrustRadius uses to determine Top Rated winners.
LogicMonitor®’s SaaS-based unified observability platform helps ITOps, CloudOps, DevOps, MSPs and business leaders gain operational visibility into and predictability across the technologies that modern organizations depend on to deliver extraordinary employee and customer experiences. LogicMonitor seamlessly enables observability across infrastructure, networks, clouds, containers and applications, empowering companies to focus less on troubleshooting and more on innovation. For more information, visit www.logicmonitor.com.
TrustRadius is the most trusted research and review platform for business leaders to find and select the right software for their needs. Decision-makers across industries rely on verified, peer-based guidance and research from TrustRadius. Vendors engage and convert high-intent buyers by telling their unique stories through rich reviews. Over 12 million visitors a year create and engage with high-quality review content and data on Trustradius.com. Headquartered in Austin, TX, TrustRadius was founded by successful entrepreneurs and is backed by Mayfield Fund, LiveOak Venture Partners, and Next Coast Ventures.
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