case study

Franke gains single pane visibility of their 95% virtualized environment with LogicMonitor

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Company

Industry

Manufacturing

Franke, a global leader in innovative kitchen solutions, faced significant challenges monitoring their highly virtualized IT infrastructure. With multiple Nagios XI instances, the Infrastructure Services team struggled with visibility gaps, manual workflows, and inefficient processes.

By transitioning to LogicMonitor, Franke achieved:

  • A single pane of glass view across all regions
  • Proactive issue identification and resolution
  • Automated device monitoring and streamlined workflows
  • Enhanced visibility and reporting for internal stakeholders

We’re always comparing running IT infrastructure to providing power and water. It’s a commodity that doesn’t attract a lot of attention as all of us expect it to just work. However, if it suddenly doesn’t, the impact is severe: Employees unable to do their job, factories coming to a standstill, and most importantly, customers getting disappointed.

Dominik Hunn, Project Lead for Monitoring Replacement

LogicMonitor’s agentless solution, automation capabilities, and flexible licensing model aligned perfectly with Franke’s 95% virtualized environment and monitoring needs. The platform’s seamless integration with ServiceNow further optimized device mapping and dashboard creation, eliminating manual effort.

With LogicMonitor, Franke’s IT team has been able to focus on projects that drive business value, collaborate with observability experts at amasol, and explore new monitoring initiatives, such as LM Logs.

Ready to learn more about Franke’s success story?

Download the case study now to see how LogicMonitor’s Hybrid Observability powered by AI platform can help you gain complete visibility, improve workflows, and maximize your investment.