Why Hospitality Leaders Choose LogicMonitor

Built to help IT teams deliver seamless guest experiences without the headaches

From front desk systems to back-of-house operations, hospitality IT teams face the challenge of delivering consistent, high-quality experiences. LogicMonitor Envision provides the visibility and control needed to ensure every guest interaction is smooth, secure, and satisfying.

More consistent guest experiences across locations

Keep booking engines, check-in systems, in-room tech, and mobile apps online, so every stay runs without interruptions.
More consistent guest experiences across locations

Less downtime, fewer escalations

Identify and fix issues faster with AI-powered alerting and full-stack visibility, reducing the risk of tech-related service disruptions.
Less downtime, fewer escalations

Faster, easier compliance reporting

Simplify PCI DSS, SOC 2, and internal audits with built-in dashboards and automated data collection.
Faster, easier compliance reporting

More efficient IT and ops teams

Eliminate tool sprawl, automate routine tasks, and reduce alert fatigue, so lean teams can support more properties without burnout.
More efficient IT and ops teams

Lower risk from system failures

Prevent outages before they affect service by spotting anomalies and dependencies before they cascade across your stack.
Lower risk from system failures

Improved agility for opening or scaling properties

Spin up monitoring for new hotels, resorts, or pop-up locations in hours, not weeks, without custom buildouts.
Improved agility for opening or scaling properties

HOW LM ENVISION ENSURES ALWAYS-ON GUEST EXPERIENCES

AI-powered observability across property IT, guest-facing systems, and cloud operations

Observability solutions built for the systems and environments that power modern hospitality, from front desk to back-of-house to cloud.

Keep every guest experience connected, seamless, and on time

Get Answers

FAQs

Get the answers to the top hospitality IT questions.

Can LogicMonitor monitor all of our locations from one place?

Yes. LM Envision centralizes monitoring across multiple properties, brands, and infrastructure types—giving you one view of your entire operation.

Does LM Envision support PCI compliance?

Absolutely. You can track access, generate audit trails, and align with PCI DSS and SOC 2 standards using built-in dashboards and RBAC.

Is there a free trial available?

Yes, you can try us for free for 30 days. If you want, we’ll provide you with a free, personalized 30-minute onboarding call to get you up and running as soon as possible.

Can we monitor guest tech like kiosks, apps, and smart rooms?

Yes. Our lightweight collectors and integrations cover mobile apps, kiosks, keyless entry, voice assistants, and in-room systems—even if they’re deployed across different networks.

How quickly can we onboard new properties?

Most teams monitor new sites in hours, not weeks—using LogicMonitor’s auto-discovery, collector-based deployment, and prebuilt templates.

Will it integrate with our current PMS, POS, and service systems?

Yes. LogicMonitor integrates with platforms like Opera PMS, MICROS POS, ServiceNow, and 3,000+ others—so you don’t have to rebuild workflows.

Can LogicMonitor help us control infrastructure costs?

It can. LM Envision surfaces usage data and system health trends so you can eliminate underused resources and avoid overprovisioning, especially helpful during seasonal swings.