LogicMonitor helps IT teams turn hybrid observability into faster, clearer action. With Edwin AI, broad out-of-the-box coverage, transparent hybrid-resource packaging, and Internet Performance Monitoring, teams can reduce alert noise, keep monitoring coverage current, and trace issues beyond infrastructure into the external services, networks, and Internet paths that shape user experience.
Monitoring teams are moving away from legacy, manually tuned, and fragmented toolsets toward SaaS-based, AI-powered hybrid observability. LogicMonitor helps that shift by combining infrastructure, cloud, logs, services, workflows, and Internet Performance Monitoring in one platform, with Edwin AI adding correlation, noise reduction, and guided incident context.
Don't just take our word for it
LogicMonitor customers reduce alert noise, speed up incident response, and simplify operations across complex hybrid environments.
“Edwin AI cut noise by 90% & ITSM incidents by 76%, enabling better customer service.”
“Edwin AI delivered value within an hour of implementation.”
“Edwin AI has given us hours back in the day so that we can concentrate more on meaningful work like future projects and improvements.”
Still have questions? Our team is here to help you compare options, walk through a demo, or guide your transition from SolarWinds to LogicMonitor.
Virtana acquired Zenoss in May 2025. Virtana documentation describes Virtana Service Observability as formerly Zenoss Cloud, while Zenoss Service Dynamics became Virtana Service Dynamics.
LogicMonitor gives teams automated discovery, collector-based data collection, more than 3,000 integrations, prebuilt dashboards, alerting workflows, and ServiceNow integration options. A migration should still map existing ZenPacks, service models, alert rules, and ITSM workflows before cutover.
LogicMonitor combines SaaS delivery, lightweight collectors, automated discovery, broad prebuilt integrations, and transparent hybrid-resource packaging to help teams scale coverage without owning more monitoring infrastructure than necessary.
Edwin AI is built for ITOps workflows: it correlates events, reduces noise, summarizes context, supports root-cause investigation, and guides incident response. LogicMonitor also publishes recent third-party and customer evidence showing measurable reductions in alert noise, incident volume, RCA effort, and MTTR.
Yes. LogicMonitor Internet Performance Monitoring, powered by Catchpoint, extends visibility across DNS, CDN, BGP, SaaS, APIs, cloud, edge, network paths, and user experience so teams can identify whether an issue starts inside the environment or outside it.
LogicMonitor publishes platform packages and Hybrid Unit pricing so teams can plan observability coverage across infrastructure, cloud, containers, logs, services, workflows, and Internet Performance Monitoring with fewer surprises.
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