Residents of California have enhanced rights relating to LogicMonitor's handling of their personal information.
Under the California Consumer Privacy Act (“CCPA”) we are required
to notify residents about the personal information that we collect about them, whether online or
offline, and how we handle their personal information. Except for the Right to Opt-Out and the
Right of Non-Discrimination, this addendum does not apply to California residents with whom we
communicate in the context of our business relationship (e.g., when we are providing a product
or service to our customers). This section also does not apply to personal information we
collect about job applicants, employees, or independent contractors with us.
categories of personal information about you, much of which is collected in our capacity as a
service provider to a business: name, contact information, and other identifiers; customer
records/purchase history; usage data; audio data (e.g., if you call us we may record the
conversation); and professional or employment related information. With the exception of audio
information, we disclose this information to service providers for business purposes, such as to
assist us with maintaining our Websites; to assist us with advertising and to determine the
success of our advertising campaigns; for research and analytics purposes; for maintaining the
security of our services, such as detecting security incidents; debugging and repairing our
Websites; and as otherwise described above. We also may disclose any of the information that we
collect about you to law enforcement, advisors, and other entities where necessary to protect
our rights and interests and the rights and interests of other persons, as described above.
Although we do not monetize your information
(e.g., we do not sell customer lists to other entities), we do make available your information
in the following circumstances, which could be deemed to be a sale under the CCPA: online
advertising and analytics providers, e.g., we may permit such providers to place a cookie, tag,
or other tracking tool on our Websites to assist us with our own advertising. These providers
also may use your information to assist other companies with advertising as well.
Under the CCPA, you have the right to be notified about the categories of personal information
that we collect about you; if we collect additional information beyond what is described in our
notice, as applicable.
With the exception of our use of business contact information in our capacity of providing
services to you, you have the rights listed below. With regard to information that we obtain
about you and use in furtherance of providing a service that you or your employer has purchased,
you have the right to opt-out of the sale of your personal information and the right to
Requests to Opt-out of Sale of Personal Information may be exercised by following the
instructions above. Requests to Know, and Requests to Delete may be submitted by following our
Data Subject Request process, or by contacting us at
privacy[at]logicmonitor.com. We will respond to verifiable requests received from California
consumers as required by law.
The CCPA prohibits discrimination against California residents for exercising their rights under
the CCPA. Discrimination may exist where a business denies or provides a different level or
quality of goods or services, or charges (or suggests that it will charge) different prices,
rates, or penalties to residents who exercise their CCPA rights, unless doing so is reasonably
related to the value provided to the business by the residents’ data.
A business may offer financial incentives for the collection, sale or deletion of California
residents personal information, provided the incentive is not unjust, unreasonable, coercive or
usurious, and is made available in compliance with applicable transparency, informed consent,
and opt-out requirements. California residents have the right to be notified of any financial
incentive offers and their material terms, the right to opt-out of such incentives at any time,
and may not be included in such incentives without their prior informed opt-in consent. We do
not offer any incentives at this time.
If you have questions about this addendum or would like to make a complaint, please contact us at
privacy[at]logicmonitor.com or by phone at 805-617-3884.