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Go Beyond RMM. RMM + IPM for Next-Gen MSPs

LogicMonitor makes it possible for MSPs to move beyond break-fix services and offer enterprise-level solutions that match the growing needs of their customers. Partnering with LogicMonitor enables you to harness the speed and flexibility of cloud-based monitoring without the need for expensive hardware or armies of technical resources. Instead, supercharge your managed services offering with AIOps that allows you to predict and prevent outages before they happen.

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Grow your Monitoring Services

Why are leading MSPs adopting LogicMonitor when they already have an RMM tool? While it’s important to apply patches and manage endpoints, next-gen service providers need to maintain a competitive edge in an IT landscape undergoing constant change. Leverage the breadth of coverage and flexibility LogicMonitor provides to boost revenue, keep costs down, and stay ready for what’s next.

 

How LogicMonitor helps MSPs drive more revenue:

  • Enhance visibility Get granular metrics for thousands of technologies RMM tools aren’t designed to monitor. Achieve observability across all devices and customer environments with coverage for every data center, on-prem infrastructure, and cloud environment.
  • Onboard new clients faster Rapidly onboard new clients with cloud-based monitoring that scales up and down as you need it. No new hardware required. Automate everything: Increase service reliability, meet SLAs, and improve how you manage customers’ critical systems with built-in integrations for ServiceNow ITSM, ConnectWise Manage, Datto Autotask, and more.
  • Increase revenue and ARR With dedicated customer success teams and comprehensive partner enablement, LogicMonitor MSPs are growing at a 30% CAGR, compared to an industry standard of 11%.
End user devices for RMM tools, and Cloud Infrastructure you can monitor with the LogicMonitor platform

Trusted by over 650 global MSPs

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“We have consolidated over eight monitoring tools and point solutions into LogicMonitor’s single interface, which drives greater visibility, consolidates metrics, and reduces operating costs.”

SCOTT MAYERS
SR. VP OF CLOUD AND MANAGED SOLUTIONS, ATSG

Go from reactive to predictive

Instead of notifying customers when something breaks, leverage the power of AIOps to forecast future events (like running out of disk space, drive degradation, and resource utilization) and prevent downtime before it occurs. As a result, MSPs that utilize LogicMonitor can reduce their number of tickets, slash MTTR, and provide predictive services that boost customer satisfaction and retention.

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Gain efficiency & increase profitability

Comprehensive monitoring helps Service Providers proactively manage IT environments by reducing overall downtime and improving IT performance. In addition, expanded coverage for cloud services positions your MSP as a true digital transformation partner, increasing customer loyalty, adding value, and creating a healthier bottom line.

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Grow your value as a strategic partner

While some monitoring vendors focus solely on providing point solutions, LogicMonitor works as a dedicated growth partner to enable your long-term success in the managed services industry. Move beyond RMM into value-added services that create customer stickiness and prepare you for the future of cloud-based initiatives and strategies.

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Don’t hear it from us, hear it from our MSPs

"LogicMonitor is a valuable partner, constantly innovating and adapting to our business needs."

Rafik Hanna
SVP, Topgolf Technologies of Topgolf
Topgolf

"Edwin AI delivered value within an hour of implementation."

Kris Manning
Global Head of IT Networks of Syngenta
Syngenta

"Capital Group has 1,000+ alerts/ day. LogicMonitor will eliminate that noise."

Shawn Landreth
VP of Networking and Reliability Engineering of Capital Group
Capital Group

Not just a platform. A true partner.

Our story starts with our customers. Rated #1 in support on TrustRadius and #1 in Customer Satisfaction on G2, we provide 24×7 live support with real technical engineers in your region. These engineers work as an extension of your team, enabling rapid results and business-driven outcomes for your team. Our 24×7 support, dedicated customer success teams, and advanced features are why LogicMonitor is consistently voted #1 in customer satisfaction by your peers.

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2,000+ Turn Key Integrations, including:

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Empowering Next-Gen MSPs with AIOps

As Managed Service Providers look to move beyond break-fix RMM services and onboard more customers, AIOps has become a key priority in improving the customer experience and future-proofing their business. And with rapidly evolving requirements and the need to discover unforeseen issues before they impact the customer, AIOps plays a crucial role in improving SLAs and empowering next-gen MSPs.

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