CASE STUDY
How Hostinger Achieved 99.999% Uptime and Faster Website Performance
COMPANY
Hostinger
INDUSTRY
Digital Services
Hostinger Strengthens Customer Experience with Internet Performance Visibility
Hostinger is a leading web hosting provider serving more than three million customers across 150+ countries. As the company expanded its services and launched its own content delivery network (CDN), Hostinger needed a reliable way to monitor availability, performance, and user experience across a globally distributed infrastructure.
Challenge: Protecting Customer Experiences at Global Scale
Increasing DDoS attacks were impacting customer websites and highlighting the need for greater control over performance and security.
To address these challenges, Hostinger chose to build and manage its own CDN rather than rely on a third-party solution. By developing its own CDN, Hostinger aimed to:
- Enhance customer security
- Improve website performance
- Ensure seamless integration across Hostinger services
Why Hostinger Chose Catchpoint
As Hostinger expanded its CDN capabilities, the team identified several requirements for an internet performance monitoring solution:
- Provide visibility into CDN performance
- Identify opportunities to improve network performance
- Deliver reliability and resilience metrics for internal teams and customers
After evaluating multiple vendors, including ThousandEyes, Hostinger selected Catchpoint, a LogicMonitor company, because of its extensive global backbone monitoring network.
What’s Next
With Catchpoint embedded into daily operations, Hostinger continues to expand its monitoring strategy.
“I’m currently exploring how we can expand beyond just monitoring our CDN to monitor DNS, SSL, and other elements…to ensure an even better experience of all services to our customers,” said Lapiene.
Why This Matters for Digital Services Providers
Hostinger’s experience demonstrates the importance of comprehensive observability for hosting providers, CDNs, and digital services organizations.
A modern observability solution provides visibility across infrastructure, networks, and user experiences, helping organizations:
- Reduce time spent investigating incidents and false-positive alerts
- Improve service availability and reliability
- Deliver better digital experiences for customers
- Expand services without significantly increasing operational complexity
“The main reason we selected Catchpoint was its industry-leading number of backbone locations worldwide,” said Lapiene. “We’re happy with our choice.”
