Real User Monitoring with Full Context, Powered by Catchpoint
Understand how real users experience your web and mobile applications across devices and regions. Detect issues faster and improve performance where it matters most.
When you understand real user experience, you fix issues faster and drive better outcomes
Understand performance across real users on websites and native apps, devices, and networks. Eliminate blind spots and catch issues before they impact satisfaction and retention.
See exactly what users saw and did during sessions. Resolve issues faster without guesswork and reduce time spent reproducing problems.
Identify the pages, journeys, and user segments that matter most. Prioritize improvements that increase engagement, conversions, and performance.
Translate user experience into measurable outcomes like conversions and engagement. Align teams around shared insights that drive smarter decisions.
Unify real user experience with proactive monitoring to gain complete visibility. Detect issues early and understand impact across users, systems, and services.
Give engineering, product, and business teams a shared view of user experience. Reduce silos and accelerate decisions with consistent, trusted insights.
OBSERVABILITY POWERED BY LOGICMONITOR ENVISION AND EDWIN AI
Everything you need to understand and improve user experience
Monitor real user experience across web and mobile applications, replay sessions, and connect performance to business impact. Identify issues faster, prioritize improvements, and drive better outcomes.
Understand real user performance everywhere
Capture real user performance across web and mobile applications under real world conditions. Segment by device, browser, geography, and network to see where experience degrades and why it matters.
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Measure real user experience quality Track Core Web Vitals and key performance metrics across real users
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Pinpoint where performance breaks down Segment by device, browser, geography, network, and ISP
Resolve issues by replaying user sessions
Replay real user sessions to see clicks, scrolling, and navigation as they happened. Correlate sessions with backend, API, and third party performance to identify root cause and resolve issues faster.
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See exactly what users experienced Replay sessions with clicks, scrolling, and navigation behavior
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Find root cause across systems Correlate frontend activity with backend, API, and third party performance
Prioritize improvements that drive results
Identify slow pages, bottlenecks, and high impact user segments across your applications. Connect performance to engagement and conversions so teams can focus on the changes that matter most.
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Identify high impact experience gaps Analyze performance trends across pages, journeys, and cohorts
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Tie performance to user behavior Track engagement, conversions, and custom KPIs alongside performance
Extend visibility across your ecosystem
Connect RUM data with your broader observability stack through APIs and integrations. Bring together frontend, backend, and infrastructure insights for a complete view of user experience.
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Connect data across your stack Integrate with existing tools using APIs and open data access
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Unify insights across all layers Combine frontend, backend, and infrastructure insights in one platform
Connect web performance to business outcomes
Translate performance into business impact with scenario modeling and shared dashboards. Align teams with clear insights into how experience affects engagement, conversions, and revenue.
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Understand impact on business outcomes Model how performance improvements impact conversions and engagement
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Share insights with global visibility Share insights through dashboards, Smartboards, and global views like EarthView
INTEGRATIONS
Connect your data for complete user insight
Integrate real user monitoring with your existing tools and services. Correlate session replay and user experience with system performance and business KPIs to uncover issues quickly and act with confidence.
100%
collector-based and API-friendly
3,000+
integrations and counting
Prioritize issues that affect business outcomes
Edwin AI connects performance data with user impact to surface what matters most. Focus on the issues that drive engagement, conversions, and customer experience without getting lost in noise.
67%
ITSM incident reduction
88%
noise reduction
“Edwin AI delivered value within an hour of implementation.”
“Capital Group has 1,000+ alerts/ day. LogicMonitor will eliminate that noise.”
“LogicMonitor is a valuable partner, constantly innovating and adapting to our business needs.”
“Edwin AI is not another AI tool, but an essential part of our IT team.”
“Switching from SolarWinds to LogicMonitor showed us how much we were missing.”
“Edwin AI will be 100x faster than a human and able to manage complex problems.”
“LogicMonitor tells you what’s happening in the environment.”
“The sheer power of LogicMonitor’s monitoring capability is amazing.”
“Edwin AI cut noise by 90% & ITSM incidents by 76%, enabling better customer service.”
“The single pane of glass across all of our regions enables us to act more proactively.”
BY THE NUMBERS
Real User Monitoring that makes an impact
GET ANSWERS
FAQs
Get the answers to the top RUM questions.
How is RUM different from synthetic monitoring?
RUM captures real user interactions, not test traffic. You see actual experience and issues as users encounter them.
Can I see what users experienced during issues?
Yes. Session replay shows clicks, scrolling, and behavior so you can quickly understand and fix real user issues.
Can I connect performance to business outcomes?
Yes. Correlate performance with conversions, engagement, and bounce rate to prioritize fixes that drive impact.
Does it work across web and mobile apps?
Yes. Monitor real user experience across browsers and mobile apps to ensure consistent performance everywhere.
How quickly can I identify and fix issues?
Fast. Real time data and replay help you pinpoint root cause quickly and resolve issues before users churn.
