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Bold ideas, breakthrough innovation, and real-world expertise converge to shape the future of IT. Discover how Autonomous IT, powered by AI-driven intelligence, is transforming how organizations operate, scale, and innovate.
Elevate Community Conference is LogicMonitor’s premier global event, bringing together forward thinking IT leaders and practitioners from the LogicMonitor customer and partner ecosystem. From self-healing systems to predictive insights, see how organizations are moving beyond observability to fully autonomous operations.
Hear directly from LogicMonitor leaders, customers and industry analysts on product innovation, customer priorities, and where Autonomous IT is headed next.
Dive into hands-on labs and technical deep dives designed to help you operationalise AI, automate workflows, and unlock the full potential of your LogicMonitor platform; complete with real-world use cases you can apply immediately.
Engage with a vibrant community of peers and experts who are solving the same challenges you face. Exchange ideas, build lasting connections, and leave with fresh perspectives to drive your IT strategy forward.
Join us in Chicago, London or Sydney for a regional experience built around the same bold vision for the future of IT.
Hyatt Regency McCormick Place
October 13-14, 2026
The ICC at Olympia
November 3-4, 2026
The Crown Sydney
November 19, 2026
At Elevate, Autonomous IT comes to life across distinct tracks, each designed to meet you where you are and move you forward. Whether you’re shaping strategy, driving adoption, delivering value, or building expertise, you’ll get role-specific insights, real-world use cases, and practical guidance to turn Autonomous IT into impact.
Executives
Partners
MSPs
Customers & Practitioners
Explore how AI-powered operations can improve resilience, accelerate decisions, and drive business outcomes. Hear from your peers and LogicMonitor leaders on what it takes to lead through the next era of IT.
Discover the tools, insights, and go-to-market strategies to grow with LogicMonitor. Learn more ways to help your customers unlock faster value in the era of Autonomous IT.
Explore how to scale smarter and deliver differentiated services in the era of Autonomous IT. Learn how leading MSPs are using AI-driven observability to improve efficiency, reduce noise, and drive better outcomes for their customers.
Learn from real-world use cases, practical sessions, and direct access to experts. Leave with ideas you can apply to optimise operations, automate with confidence, and get more from your LogicMonitor investment.
The future of IT isn’t just intelligent—it’s autonomous.
Beyond AIOps lies a new operating model: self-managing, self-healing infrastructure that transforms how IT runs. At Elevate, LogicMonitor’s leadership team will share how customers are making the leap to Autonomous IT, reducing toil, increasing resilience, and giving teams the space to innovate in an AI-driven world.
Thursday, November 19
10:00 – 11:00 AM | Registration, Light Refreshments, Experience Lounge
11.00 AM – 12.30 PM | Opening Keynotes
12:30 PM – 1:30 PM | Lunch & Experience Lounge
1:30 PM – 2:15 PM | Analyst + Customer Spotlight Session
2:15 PM – 2:45 PM | Customer Panel
2:45 PM – 3:15 PM | Customer Experience Monitoring Session + Customer Fireside Chat
3:15 PM – 3:45 PM | Afternoon Tea Break & Experience Lounge
4:00 PM – 4:30 PM | Breakout Session 1
+ From Reactive to Autonomous: Scaling IT Decisions with AI
As IT environments grow more complex, the challenge is no longer visibility, it’s the volume of decisions teams face every day.
In this session, we’ll explore how organisations are moving from reactive, alert-driven operations towards Autonomous IT. Drawing on real-world examples, we’ll examine how AI is helping teams reduce manual effort, accelerate root cause analysis and automate operational tasks at scale.
We’ll unpack what Autonomous IT looks like in practice today, where AI is delivering value, where human oversight remains essential, and how organisations can take pragmatic next steps regardless of their current level of maturity.
Top 3 Takeaways:
Session Type: Vision
Themes: Agentic AI & Autonomous IT
Products: Edwin AI, Automated Diagnostics & Remediation
Audience: IT Executive & Leader
+ Application Visibility for IT Ops: One View from Customer Experience to Service Health
When application performance issues occur, teams often need to piece together information from multiple monitoring, observability and logging tools before they can understand the impact and identify the cause.
In this session, we’ll explore how LogicMonitor brings together digital experience monitoring, service intelligence and logs into a single operational view. Using a live troubleshooting scenario, we’ll follow an issue from the customer experience through to the affected services and underlying technology, showing how teams can quickly understand business impact, identify dependencies and accelerate root cause analysis.
Whether you’re responsible for service delivery, operational performance or day-to-day incident response, you’ll see how a unified approach to observability can help reduce complexity, improve visibility and enable faster, more confident decision-making across IT operations.
Top 3 Takeaways:
Session Type: Technical deep-dive
Themes: AI-first Observability
Products: Catchpoint (IPM/RUM/DEM), Dynamic Service Insights, Logs
Audience: IT Practitioner & User
4:45 PM – 5:15 PM | Breakout Sessions 2
+ Beyond Alert Reduction: A New Framework for AI Value in ITOps
Reducing alert noise is often the headline benefit of AI in IT Operations, but it’s only part of the story.
In this session, we’ll explore how organisations can measure the broader impact of AI across operations, from faster incident resolution and improved service reliability to increased team productivity and operational efficiency. Through customer examples and practical frameworks, we’ll examine the metrics that matter most when evaluating AI initiatives and communicating value to stakeholders.
You’ll leave with a practical approach to measuring outcomes, building a stronger business case and identifying where AI can deliver the greatest impact across your operations.
Top 3 Takeaways:
Session Type: Vision
Themes: AI Value & ROI
Products: Edwin AI, LM Envision
Audience: IT Executive & Leader
+ Hidden in Plain Sight: Features You Already Own That Change How You Operate
Many organisations are focused on what’s next, while overlooking capabilities they already have available today.
In this session, we’ll explore how teams are using existing LogicMonitor platform capabilities—including Resource Explorer, topology mapping, anomaly detection, dashboards and logs—to streamline troubleshooting, improve visibility and accelerate operational workflows. Through a real-world scenario, we’ll demonstrate how these features work together to help teams identify issues faster, collaborate more effectively and unlock greater value from their existing investment.
You’ll leave with practical ideas for improving day-to-day operations and a roadmap for maximising platform value before adding new tools or capabilities.
Top 3 Takeaways:
Session Type: Technical deep-dive
Themes: Platform Maximization
Products: Resource Explorer, Topology, Anomaly Detection, Logs
Audience: IT Practitioner & User
5.30 PM – 6.00 PM | Breakout Sessions 3
+ Dynamic Service Intelligence: Where ITOps Meets the Business
Most organisations have visibility into infrastructure and application performance. The greater challenge is understanding how technical issues impact the services that employees and customers rely on every day.
In this session, we’ll explore how Dynamic Service Intelligence brings together service dependencies, digital experience monitoring, infrastructure insights and logs to provide a clearer view of service health. Through a real-world customer story, we’ll examine the outcomes organisations are achieving, the lessons learned during implementation, and practical considerations for teams looking to strengthen the connection between IT operations and business services.
Top 3 Takeaways:
Session Type: Customer story
Themes: Service Intelligence & Business Alignment
Products: Dynamic Service Insights, Catchpoint (IPM/RUM/DEM), Logs
Audience: IT Executive & Leader
+ Open Standards on a Closed-Loop Platform: OpenTelemetry in LogicMonitor
OpenTelemetry is rapidly becoming the standard for collecting and managing observability data, but many organisations are still working through how to integrate it into their broader monitoring strategy.
In this session, we’ll explore how LogicMonitor supports OpenTelemetry data ingestion and how organisations are leveraging existing telemetry pipelines without the need for large-scale re-instrumentation. Through real-world deployment examples, we’ll examine practical architectures, considerations for Kubernetes and modern infrastructure environments, and approaches for building an open, vendor-agnostic observability strategy while still delivering operational outcomes from day one.
Top 3 Takeaways:
Session Type: Technical deep-dive
Themes: Open Standards & Extensibility; OTEL
Products: LM Envision, OpenTelemetry ingestion
Audience: IT Practitioner & User
6.00 PM – 8.00 PM | Closing Reception
Hear directly from last year’s attendees about the connections and breakthroughs that made Elevate unforgettable. From game-changing insights to meaningful relationships, see why you won’t want to miss 2026.
“What really stood out was how much time was given to real customers sharing real stories — not just vendor slides. Edwin AI wasn’t positioned as the next shiny thing — it was embedded in real operational workflows. Great sessions. Practical insights from real users in production. Lots to take back.”
Datacom
“Really good content and like what I’m seeing coming out from LM as that aligns with NTT’s objectives.”
NTT DATA
“It was one of the best vendor events that I’ve attended in a long time and I’m at a lot of vendor events.”
Kinetic IT
“Very impressed and thank you for putting on the panel. Heard really good feedback from other customers talking about their AI panel.”
Nexon
“We feel supported and feels less like a vendor and more like a partnership.”
CyberCX
“Very impressed with the whole day, the professionalism, organisation, the food and loved the panel discussions and the industry session.”
IVE Group
Be part of a global community where LogicMonitor leaders and customer executives discuss the future of IT. Secure your spot at Elevate 2026 today.
