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Transform IT Operations with AI-first Observability

LogicMonitor and NTT DATA help enterprises reduce complexity, protect critical services, and confidently run cloud, infrastructure, applications, and digital experiences with unified observability and a path to Autonomous IT.

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LogicMonitor and NTT DATA deliver AI-first observability so enterprises can transform their operational capabilities.

Reduce operational cost

Consolidate tools, automate work, improve utilization, and give operations teams more capacity for higher-value priorities.

See the full operating environment

Bring cloud, data center, VMware, Kubernetes, network, application, service, and digital experience data into one connected view.

Accelerate incident response

Reduce alert noise, correlate related events, surface root cause, and summarize context with Edwin AI so teams can act efficiently.

 

Protect critical services

Connect infrastructure health with business service impact so teams can prioritize incidents based on customer and business needs.

Understand the user experience

Monitor real user journeys, synthetic transactions, SaaS, APIs, DNS, CDN, and Internet performance to see if issues are internal, external, or somewhere in between.

Advance toward Autonomous IT

Create an operating model that can continuously discover, understand, prioritize, and act with governance and control.

Turn transformation into better operations

NTT DATA and LogicMonitor connect modernization strategy with the observability, AI, and automation capabilities needed to operate what comes next.

Modernize
Unify
Protect
Correlate
Automate

Make cloud transformation visible

See every stage of a data center exit or cloud migration, from the existing estate to the target environment.

  • Discover resources, dependencies, and service relationships across hybrid environments
  • Monitor source and destination systems to validate health before and after cutover

Create one full-stack operating view

Bring infrastructure, cloud, applications, services, and operational workflows together.

  • Reduce tool sprawl with shared visibility across the technology estate
  • Connect observability with ServiceNow, CMDB data, and incident workflows

Safeguard the digital customer journey

Understand how applications, APIs, SaaS, networks, and Internet dependencies affect customers.

  • Monitor real user experiences and critical synthetic journeys
  • Identify whether service degradation is internal, external, or provider-specific

Turn operational noise into context

Use Edwin AI to determine what changed, what is affected, and where teams should focus.

  • Correlate related events and surface likely root cause
  • Prioritize incidents based on service and business impact

Advance toward Autonomous IT

Move from reactive response to governed, repeatable, and increasingly autonomous operations.

  • Guide teams with recommended actions and context-rich workflows
  • Automate known responses as operational confidence and governance mature

AI AGENT FOR SELF-HEALING IT

Turn operational signals into action with Edwin AI

Edwin AI helps operations teams cut through alert noise and focus on key data points. It correlates related events, surfaces likely root cause, summarizes incident context, and helps teams move from detection to action faster.
For NTT DATA customers, that means faster triage, clearer ownership, less manual investigation, and a stronger foundation for scalable managed services and Autonomous IT.

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67%

ITSM incident reduction

88%

noise reduction

BY THE NUMBERS

What teams unlock with self-healing IT operations

0 %
ITSM incident reduction
0 %
noise reduction
0 %
increase in operational efficiency
55 %
reduction in MTTR

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FAQs

Get answers to the top LogicMonitor and NTT DATA partnership questions.

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How do LogicMonitor and NTT DATA work together?

NTT DATA brings advisory, implementation, managed services, and global delivery expertise. LogicMonitor provides AI-first observability across hybrid infrastructure, cloud, applications, digital experience, Internet performance, and ITSM-connected workflows.

What transformation initiatives does this partnership support?

The partnership supports cloud and data center transformation, full-stack ITO transformation, AI-powered customer experience transformation, and the broader move toward Autonomous IT.

How does the partnership support cloud transformation?

NTT DATA and LogicMonitor help customers discover resources and dependencies, monitor source and destination environments, and validate service health before, during, and after migration.

How does Edwin AI support NTT DATA managed services?

Edwin AI reduces alert noise, correlates related events, identifies likely root cause, summarizes incident context, and helps teams move faster from investigation to action.

How does LogicMonitor support digital experience and Internet performance?

LogicMonitor adds visibility into real user experience, synthetic journeys, SaaS, APIs, DNS, CDN, and Internet performance. That helps teams see whether users are affected and whether an issue is internal, external, or somewhere in between.

How can I get in touch and learn more?

Send us a message at [email protected]

Modernize IT operations with NTT DATA and LogicMonitor

NTT DATA and LogicMonitor help enterprises reduce operational complexity, protect critical services, and build the foundation for Autonomous IT.

Get a demo See solution brief