The Complete Guide to 
Guide To Synthetic Monitoring

Your users don’t care whether the issue started in an app, API, DNS lookup, CDN, ISP, SaaS provider, or third-party service. They just know something feels slow or broken.

This guide helps IT, DevOps, and digital experience teams understand how synthetic monitoring creates a proactive view of service reliability by continuously testing critical endpoints and user journeys from the places users actually connect. It covers how scripted tests, global monitoring locations, latency and availability metrics, performance thresholds, and dependency visibility help teams find issues earlier, reduce troubleshooting guesswork, and protect the digital experiences customers and employees rely on.