AGENTIC IT OPERATIONS

Move Toward Autonomous IT with Edwin AI

Edwin AI gives IT teams one place to investigate what broke, understand what it affects, find or generate a fix, and run it across their existing tools, without jumping between systems.

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POWERING AI FOR LEADING BRANDS AROUND THE WORLD

Solve real-world ITOps challenges

Edwin AI correlates alerts, identifies root causes, and initiates remediation without manual triage or escalation chains, starting from first alert and running through verified resolution.

Group issues across domains

Route and escalate automatically

Edwin AI routes each incident to the right team based on what broke, what it affects, and how severe it is, with no manual triage required.

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Explore Edwin AI Features

Your single source for ITOps troubleshooting and remediation

Edwin AI transforms how your IT team operates—cutting through alert noise, speeding up incident resolution, and turning reactive chaos into proactive control.

Event Intelligence

Event Intelligence cuts through alert noise across your entire stack, surfacing the incidents that actually need attention before they escalate.

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AI Agents

Specialized AI agents handle investigation and triage automatically, giving your team the root cause, business impact, and recommended next steps without manual work.

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AI Automation

AI Automation finds the right fix, generates one if none exists, and executes it across your environment with full governance and audit logging in place.

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ITSM incident reduction

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noise reduction

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increase in operational efficiency

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reduction in MTTR

Edwin AI Integrations

Make every system smarter with Edwin AI

Edwin AI connects with over 3,000 tools—spanning observability, APM, security, and CMDB—to turn disconnected data into real-time, actionable insight. Whether you’re managing legacy systems or hybrid cloud environments, Edwin brings it all together to speed up incident response and eliminate silos.

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3,000+

pre-built integrations across your full tech stack

100%

bi-directional sync with ITSM platforms like ServiceNow

313% ROI achieved with LogicMonitor Edwin AI

A commissioned study conducted by Forrester Consulting on behalf of LogicMonitor found that a composite organization achieved 313% ROI over with a 6 month or less payback with LogicMonitor Edwin AI.

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313%

ROI

313%

ROI

Your path to self-healing IT starts here

Book a live demo to see how Edwin AI automates correlation, resolution, and escalation—freeing your team to focus on what matters most.

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Solve your biggest IT operations challenges

From modernization and automation to reducing MTTR, these key initiatives help IT teams operate faster, smarter, and with fewer disruptions. No matter the scale or complexity of your environment.

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Easily manage and monitor your modernized IT infrastructure. Edwin AI quickly adapts to new environments, helping you identify and fix issues fast.

Automate routine tasks and incident response workflows effortlessly. Edwin AI intelligently streamlines triage, freeing your team to focus on strategic tasks.

Speed up incident diagnosis and resolution with Edwin AI’s smart insights, clear root cause analysis, intelligent automation, and automated alert correlation.

Get the most from your IT resources. Edwin AI helps streamline workflows, optimize usage, and proactively solve issues before they slow you down.

Replace multiple disconnected tools with a unified view. Edwin AI brings all your data together, providing clear insights and easy management.

Hear from Edwin AI Customers

Leading ITOps teams win with Edwin AI

See how real teams are using agentic AIOps to make their operations more efficient, prevent outages, and reclaim their time.

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“Edwin AI helps us analyze data, reduces alerts, and will self-heal issues before they escalate.”

Peter Bethel

Infrastructure Manager · Nine Entertainment Co.

Edwin AI Resources

What you need to know about AI Agents for ITOps

Legacy IT approaches can’t keep pace with today’s demands. Dive into expert guidance on applying agentic AIOps to reduce noise, accelerate resolution, and take control of complex environments.

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