In 2023, it’s essential for enterprises to achieve end-to-end IT observability – using metrics, logs, and traces to obtain full visibility into and control over an organization’s applications, networks, and infrastructure. Unified observability allows enterprises to reduce IT outages and downtime, optimize their digital customer experience, and deliver transformational business outcomes.
LogicMonitor recently conducted a survey to identify the tools and techniques required to deliver end-to-end observability within modern enterprises. The findings also identify the shared characteristics of the “orchestrators” behind the push for full-stack observability. These IT leaders seek to bring IT infrastructure, applications, and business processes together to deliver context and visibility to their organizations.
Download the full research report
Take a deep dive into a variety of topics, including:
- How the concept of unified observability has gained newfound importance as the world continues at the rapid pace of digital transformation
- Why enterprises must embrace technologies that provide a single source of truth for their increasingly complex hybrid IT environments
- How unified observability helps IT teams reduce outages and downtime, optimize the digital customer experience, and deliver positive business outcomes
Previously siloed IT teams and technologies are converging as enterprises accelerate their modernization efforts in reaction to COVID-19.
IT Downtime Is Pervasive
97% of global IT leaders say their organization has experienced at least one IT brownout in the past three years. 94% say their organization has experienced at least one IT outage in the same period of time.
Enterprises plagued by five outages per year
Enterprises experience an average of 19 IT brownouts and 15 IT outages every three years. Enterprises with 5,000 or more employees are the most likely to have high annual IT outage and brownout totals.
Top three trends contributing to downtime
Organizations experience downtime for a myriad of reasons, but most IT leaders identify digital transformation initiatives as key contributors to increased IT downtime.
Downtime Negatively Impacts Businesses
As the world continues to digitally transform, organizations cannot afford to experience downtime. They must embrace unified observability to mitigate the risk of downtime and quickly resolve IT outages and brownouts when they do occur.
METHODOLOGY: LogicMonitor commissioned an independent research firm to survey 600 global professionals from North America, EMEA, and APAC to uncover how, in an era marked by IT modernization initiatives and technological convergence, IT operations teams work together to reduce downtime and drive business performance.