Inside Edwin AI: A technical overview of our agentic architecture

Modern ITOps demand more than alerts and insights—they need action. Traditional AIOps tells you what happened. Edwin AI does something about it.

This guide breaks down how Edwin AI uses a modular system of specialized agents to autonomously observe, analyze, and act across your hybrid infrastructure. You’ll learn:

• Why agentic AI is a leap beyond legacy AIOps
• The roles of our core agents and what they enable
• What a real-world agentic workflow looks like in practice

Built for scale, explainability, and action, Edwin AI isn’t a chatbot. It’s your AI agent for ITOps.