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Edwin AI Demo

For AIOps Teams

Lead AIOps Into
The Agentic Future

Move beyond manual triage to AI-assisted, self-healing IT. With LogicMonitor Edwin AI, your team can investigate, understand, and automate remediation—all from a single, unified platform.

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Agentic AIOps

AIOps that moves from signal to action

Great AIOps professionals connect observability, topology, ITSM, knowledge, and automation so teams can focus on the incidents that matter and let AI agents move work forward.

Meet Edwin AI
Turn alert noise into insight

Event Intelligence groups related alerts and events into prioritized incidents with topology, metadata, and service context attached.

See Event intelligence
Investigate in conversation

Ask Edwin AI what broke, why it happened, what changed, and what is affected. Get plain-language answers grounded in logs, metrics, topology, changes, and past incidents.

Get deep investigation
Automate governed remediation

Find the right fix, generate a workflow when one does not exist, and execute remediation with approvals, audit logging, RBAC, and enterprise controls.

Explore AI Automation

Study

313% ROI with Agentic AIOps

A commissioned Total Economic Impact study conducted by Forrester Consulting on behalf of LogicMonitor found that a composite organization achieved 313% ROI with Edwin AI and payback in less than 6 months.

View study

Built For Modern AIOps

The new operating model for AIOps professionals

Become the connective tissue between observability, automation, service owners, and the business.

Visibility
Context
Root Cause
Automation

See across every signal

Bring infrastructure, cloud, applications, logs, network, topology, tickets, and knowledge into one operational view. AIOps teams get the complete context they need without jumping between disconnected tools.

  • Connect operational signals across hybrid IT.
  • Detect anomalies and recurring patterns earlier.
  • Reduce blind spots across teams, domains, and tools

Prioritize what matters

Use topology, service impact, and ownership context to understand blast radius before disruptions spread. Edwin AI helps teams see which incidents affect critical services, customers, regions, or revenue paths.

  • Map alerts to services, apps, dependencies, and teams.
  • Route incidents based on what broke and who can fix it.
  • Focus responders on business impact, not raw alert volume.

Find root cause with evidence

Edwin AI checks logs, metrics, recent deployments, past incidents, topology, and knowledge at the same time to identify likely root cause and explain the supporting evidence.

  • Generate plain-language incident summaries.
  • Highlight relevant logs, changes, timelines, and impact.
  • Preserve expert knowledge so every responder can act with confidence.

Move from recommendation to resolution

AI Automation helps AIOps teams discover existing playbooks, generate new workflows, and execute remediation through governed controls. Teams can act faster while keeping approvals, audit trails, and rollback paths in place.

  • Find or generate the right automation for recurring issues.
  • Execute fixes through enterprise guardrails.
  • Validate outcomes before closing the loop.

POWERING AI FOR LEADING BRANDS AROUND THE WORLD

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Give AIOps teams a single source of operational truth

Give AIOps teams one shared operational view, using Edwin AI to connect alerts, events, topology, logs, tickets, and knowledge so they can understand what changed, why it matters, and what to do next

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Modern AIOps so you can lead with confidence

  • Eliminate silos Give cloud, infrastructure, network, application, and service teams the same source of truth so they can respond together instead of trading alerts.
  • Reduce time to action Correlate related alerts, summarize incidents, identify likely root cause, and move responders toward the next best action faster.
  • Enable every responder Surface documentation, runbooks, previous incidents, and expert knowledge so junior and senior responders can make better decisions.
  • Prove operational impact Track noise reduction, incident reduction, automation execution, MTTR improvements, and the business value of faster resolution.

Trusted by IT Leaders

See how we stack up

Real results. Real voices. See how IT leaders use the LM Envision platform, including Edwin AI, Service Insights, and more, to reduce alert noise, resolve issues faster, and cut MTTR across hybrid environments.

See their success

“Edwin AI will be 100x faster than a human and able to manage complex problems.”

Gaël Grootaert

Group Director, Managed Services of Devoteam

Build the foundation for agentic operations

Event Intelligence

Cut through alert noise across your stack and surface the incidents that actually need attention before they escalate.

Event intelligence
AI Agents

Let specialized AI agents investigate, triage, and recommend next steps so teams get root cause, business impact, and context without manual work.

AI Agents
AI Automation

Find the right fix, generate one when needed, and execute remediation through governance, approvals, and audit logging.

AI Automation

RESOURCES

Check out our latest resources

See only what you need, right when you need it. Immediate actionable alerts with our dynamic topology and out-of-the-box CloudOps capabilities.

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A Better Way to Monitor Every Digital Journey with LogicMonitor Synthetics and Internet Performance Monitoring
Blog Synthetic Monitoring

A Better Way to Monitor Every Digital Journey with LogicMonitor Synthetics and Internet Performance Monitoring

LogicMonitor Synthetics and Internet Performance Monitoring helps ITOps teams catch digital experience issues earlier with outside-in visibility across apps, networks, APIs, and SaaS.
September 14, 2026
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Outage Retrospective: The AWS Outages That Proved the Value of Independent Monitoring
Blog Internet Performance Monitoring

Outage Retrospective: The AWS Outages That Proved the Value of Independent Monitoring

Internet Performance Monitoring detected the AWS outages before AWS acknowledged them. Learn why independent, outside-in monitoring is critical to faster incident response.
September 14, 2026
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Why Government IT Needs AI-Powered Observability
Blog Observability

Why Government IT Needs AI-Powered Observability

Legacy systems, cloud growth, and AI are reshaping government IT. See how connected visibility helps teams respond faster and keep essential services running.
September 14, 2026
Learn more