Our Customers

Meet the heroes powering IT innovation

LogicMonitor customers are solving big problems, often behind the scenes. When smart people leverage technology that works – innovative, efficient companies take the lead.

"LogicMonitor helps us succeed by being a true partner."

Andrea Curry
Director, Observability & Scheduling of McKesson
McKesson

"Edwin AI will be 100x faster than a human and able to manage complex problems."

Gaël Grootaert
Group Director, Managed Services of Devoteam
Devoteam

"Edwin AI cut noise by 90% & ITSM incidents by 76%, enabling better customer service."

Joshua Powell
Managed Services Lead of Nexon
Nexon

"LogicMonitor is a valuable partner, constantly innovating and adapting to our business needs."

Rafik Hanna
SVP, Topgolf Technologies of Topgolf
Topgolf

"Edwin AI delivered value within an hour of implementation."

Kris Manning
Global Head of IT Networks of Syngenta
Syngenta

"Capital Group has 1,000+ alerts/ day. LogicMonitor will eliminate that noise."

Shawn Landreth
VP of Networking and Reliability Engineering of Capital Group
Capital Group

"Edwin AI is not another AI tool, but an essential part of our IT team."

Jesse Cardinale
IT Infrastructure Lead of Chemists Warehouse
Chemists Warehouse

Recognized by our customers for product performance and overall satisfaction from the most reputable industry sources

OUR CUSTOMERS: BY THE NUMBERS

Delivering quantifiable impact for IT teams across the world

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customers globally
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integrations
4.4 /5
on Gartner Peer Insights
0 %
retention rate

Customer success resources to win together

LogicMonitor embeds deep technical expertise into every customer engagement, empowering IT teams to accelerate innovation and demonstrate measurable business impact across complex hybrid environments.

Customer success programs

With 24/7 all-in support from our highly trained team and an active community of LogicMonitor customers, uplevel your ITOps with partners who are just as dedicated to innovation as you are.

Certification and education

LM Academy delivers expert-led training and certification to sharpen your skills and accelerate time-to-value across today’s dynamic IT environments.

Professional services

Proving value fast is mission-critical. Enterprises that partner with our Professional Services team see 41% higher platform adoption.

Unlock exclusive opportunities with the Inner Circle

Become a part of LogicMonitor’s Inner Circle—an exclusive program designed for the most passionate observability professionals. As a member, you’ll gain access to a range of high-impact opportunities that amplify your voice and elevate your brand:

  • Speak at Premier Events & Webinars Share your insights and success stories with peers across the industry.
  • Collaborate with LM Leadership Partner directly with LogicMonitor executives to help shape the future of observability.
  • Showcase Your Story Highlight your organization’s achievements through professionally crafted case studies.

Contact Us

Start your journey with LogicMonitor today

Our experts are ready to help, whether you’re exploring AI-powered observability or are ready to optimize your hybrid environment.