Learn How StoneX Achieved Zero False Positive Alerts Across Its Global Trading Environment

StoneX: Delivering Global Market Access With Confidence

StoneX Group Inc. (NASDAQ: SNEX), formerly known as GAIN Capital, is an institutional-grade financial services organization that provides global market access, clearing and execution services, and advanced trading platforms to customers worldwide. Operating across international markets requires StoneX to maintain highly available systems that support real-time financial transactions, pricing data, and trading activity around the clock.

For StoneX, even minor performance disruptions can impact customer experience, trading activity, and business reputation—making reliable monitoring and rapid issue detection critical to success.

Challenge: Maintaining Visibility Across a Global Trading Infrastructure

Financial markets operate continuously, creating little margin for error when it comes to application performance, network availability, and customer experience. StoneX supports both its own trading platforms and white-label solutions used by financial institutions, extending the importance of platform reliability beyond its direct customer base.

To deliver a consistent experience for traders around the world, StoneX needed an internet performance monitoring solution capable of:

• Providing continuous visibility into global trading services
• Detecting issues before customers experienced disruptions
• Monitoring complex APIs and streaming HTTP services
• Supporting rapid, reliable alerting without generating unnecessary noise

Why StoneX Chose Catchpoint and LogicMonitor

StoneX selected Catchpoint, a LogicMonitor company, because it could:

• Provide deep analytical insights into both internal systems and third-party service providers
• Monitor critical trading infrastructure, including API and streaming HTTP services
• Support complex scripting requirements across key business workflows
• Deliver synthetic monitoring coverage across 45 global monitoring nodes