As Switzerland’s largest private employer, Migros operates everything from grocery stores and industrial plants to corporate offices—making uninterrupted operations mission-critical. With millions of daily transactions and a network of over 38,000 devices, even a moment of downtime can translate to lost revenue and production delays.
But Migros’ legacy monitoring setup was struggling to keep up.
Too many tools. Too many blind spots. Too much time spent firefighting incidents instead of focusing on innovation.
From fragmented tools to streamlined operations
Migros needed a single solution that could scale across its enterprise, support future growth, and reduce time-to-resolution for network incidents. They found it in LogicMonitor.
Here’s how LogicMonitor helped:
- Reduced MTTR and downtime across business units. Incidents that once required manual coordination are now detected and diagnosed instantly—reducing store outages and improving uptime across manufacturing sites.
- Replaced multiple tools with one unified platform. By consolidating legacy systems, Migros lowered licensing costs, minimized maintenance, and eliminated alert silos—freeing engineers to focus on revenue-driving initiatives.
- Centralized observability across 38,000+ devices. From switches and access points to firewalls and IP proxies, LogicMonitor gave Migros real-time visibility into their entire hybrid infrastructure.
- Future-ready for cloud and automation. As Migros pursues its cloud-first strategy, LogicMonitor scales effortlessly while enabling automation—like rebooting failed access points to prevent store disruptions.
“The LogicMonitor platform gives us deep visibility into our hybrid, distributed, and highly complex network environment. What really stands out is how closely the product evolves in line with real customer needs—quickly and with purpose.”
Built for complexity, ready for the future
For a retail and industrial powerhouse like Migros, observability isn’t just about IT—it’s about business continuity. From enabling real-time service at retail locations to safeguarding production lines, LogicMonitor helps Migros ensure that everything runs smoothly, everywhere.
With LogicMonitor, enterprises can:
- Replace legacy monitoring tools with one scalable platform
- Resolve incidents faster with unified alerting and diagnostics
- Support thousands of distributed devices without blind spots
- Automate response to reduce operational risk and downtime
The result?
A faster, leaner, more strategic IT operation—and a technology foundation built to grow with Migros.