TrustRadius announced their 2023 Top Rated awards on May 10, 2023, and for the third year in a row, LogicMonitor earned multiple Top Rated awards across eight categories.
| “LogicMonitor has won Top Rated Awards across multiple categories including IT Infrastructure Monitoring, Network Performance Monitoring, and Database Performance Monitoring,” said Megan Headley, VP of Research at TrustRadius. “These awards are based directly on customer feedback and help software buyers make better-purchasing decisions by highlighting products that provide high levels of customer satisfaction.” |
The voice of the customer has spoken
As one of the most trusted review sites for business technology, TrustRadius awards are designed to help technology buyers make better decisions by awarding Top Rated status to companies with excellent customer satisfaction ratings.
Driven by customer reviews, Top Rated awards serve as a yearly reminder of how LogicMonitor works to support customers and their businesses through automation, ease of use and implementation, integrations, and single pane of glass visibility into hybrid environments – key capabilities highlighted year after year in authentic user reviews.
LogicMonitor is proud to support customers with such capabilities and, for the third year in a row, excited to be recognized as Top Rated in the following categories:
- IT Infrastructure Monitoring
- AIOps
- Database Performance Monitoring
- Log Management
- Network Performance Monitoring
- Observability
- SQL Server Performance Monitoring
- System Monitoring
Real customers, real reviews
Customers are at the center of everything LogicMonitor does. With almost 300 reviews and ratings, see what real users are saying about their experience with LogicMonitor on TrustRadius:
| “LogicMonitor has been an invaluable tool in accomplishing everything that we need, and continues to evolve.” |
| “LogicMonitor works brilliantly as an MSP tool, providing us with a simple-to-manage and scalable multi-tenant platform. The support from the team at LogicMonitor has been excellent – overall an excellent tool to form the basis for our next generation of managed services.” |
| “With LogicMonitor, man hours worked were a lot less. Safe to say we saved at least 75k a year in overtime hours.” |
| “LogicMonitor is fantastic. We leverage it for monitoring our networking devices, cloud VMs, application servers, and storage servers – in short, we use LogicMonitor to monitor all of our infrastructure.” |
Customers also shared key insights about their LogicMonitor experience, with 95% stating they would use the platform again, 96% stating LogicMonitor delivers good value for the price, 95% stating they’re happy with the feature set, 94% stating LogicMonitor lived up to sales and marketing promises, and 89% stating implementation went as expected.
TrustRadius issues Top Rated awards each year in every category on their site, helping to distinguish products in a category that have excellent customer satisfaction ratings. Top Rated awards are based entirely on real reviews from customers and never include analyst opinions or paid placements. Find out more about TrustRadius’s scoring methodology here.
LogicMonitor would like to extend a huge thank you to our amazing customers! Recognition like this feels great and keeps us going, so thank you for your support and sharing your honest feedback.
Learn more about LogicMonitor’s Infrastructure monitoring capabilities, including the LM Envision platform, here.
Want to share your own feedback? Please leave us a review on TrustRadius.com.