BACK Summary Benefits Features Requirements Get Started Documentation

LogicMonitor + ConnectWise

ConnectWise Integration Summary

LogicMonitor integrates with ConnectWise to give you a full view of your business and IT operations. Identify and respond to IT performance issues faster and more efficiently with LogicMonitor’s in-app ConnectWise integration.


Benefits

Identify and respond to IT performance issues faster and more efficiently with LogicMonitor’s in-app ConnectWise integration.

Features

  1. Open, update and close ConnectWise Tickets. LogicMonitor sends HTTP POST requests to open and close ConnectWise tickets in response to alerts
  2. Service Board depth monitoring - once applied, the LogicMonitor ConnectWise Service Board Depth datasource will automatically discover all ConnectWise Service Boards and graph the number of open service requests in each

Requirements

Must be LogicMonitor customer to utilize this integration.

Want to try it out? Find instructions for setup here.

Getting Started?

Sign up for a free 14-day trial of the LogicMonitor base platform.

Get Started

Already a Customer?

Learn how to add the ConnectWise integration to your base platform.

Learn More