As a Communications Platform as a Service provider for over 23 years, Bandwidth is familiar with adapting its business to meet ever-changing efficiency challenges. In this video, Austin Culbertson, NetOps Observability Manager at Bandwidth, recently spoke about his organization’s progress toward unified observability and the important role operational efficiency plays in their strategy.
Leveraging automation to minimize manual configuration and utilizing self-service options have been key components to building a strong foundation for success. By partnering with LogicMonitor, Bandwidth has been able to reduce interruption time, and focus on the development of features, optimizations, solutioning, and more.
As Bandwidth continues to make strides in operational efficiency, accessibility and extensibility have become even more critical to their success. Check out the video to hear Culbertson discuss his organization’s partnership with LogicMonitor and the benefits of fully integrating observability into the foundation of their global digital transformation.