Why MSPs who can see beyond the firewall win bigger clients, reduce escalations, and build a stronger case for expanding their service offering.

See how companies achieved 313% ROI and payback in less than 6 months with LogicMonitor Edwin AI. Download LogicMonitor Edwin AI’s Total Economic Impact™ Study by Forrester Consulting.

LogicMonitor Edwin AI’s Total Economic Impact™ Study by Forrester finds organizations achieved 313% ROI and payback in less than 6 months with Edwin AI.

Replacing SolarWinds isn’t just about matching features. It’s about choosing a platform that reduces complexity across hybrid infrastructure and internet dependencies.

A research-backed look at how speed, AI, resilience testing, integrated tooling, and learning are redefining reliability for modern SRE and platform teams.

Evaluating a SolarWinds alternative rarely starts with one event. It begins when legacy monitoring no longer matches how hybrid incidents unfold across cloud, SaaS, and internet dependencies. Explore the operational and architectural reasons teams are moving toward modern observability.

ServiceNow is where teams manage incidents. Edwin AI acts as a context broker for ServiceNow incidents, bringing operational intelligence — root cause, impact, recommended next steps, and observability context from metrics, events, traces, and logs — directly into Now Assist to reduce tool switching and speed triage.

LogicMonitor Sales Engineers David Wells and Wayne Tolliver walked through what it actually takes to migrate off SolarWinds, from the hidden costs, the deployment realities, and where AI-driven alerting changes the math.