Troubleshooting WMI

Overview of WMI Access Permissions Note: A Windows Collector must be used in order to monitor Windows hosts. The LogicMonitor Collector primarily uses Windows Management Instrumentation (WMI) to monitor Windows servers. Most issues with the Windows task collection result from permission restrictions when the Collector machine attempts to query your hosts for data. In these … Continued

Troubleshooting Perfmon Access

Chances are that if you are an avid Windows user, you have probably come across the Perfmon utility at least once in your exploration of system and network monitoring. Most of LogicMonitor’s Windows data collection uses WMI queries, but we do utilize Perfmon counters for our Windows SQL Server, Exchange (earlier versions), and SMTP DataSources. If you see … Continued

Citrix XenServer Monitoring

To monitor a Citrix XenServer installation, the LogicMonitor collector needs credentials to connect to the XenServer(s). Define the properties xen.user, xen.pass, and xen.url on either the global, group, or device level. Please note: unless you are using Active Directory authentication, the xen.user will typically be root. Add the XenServer as a device, as normal. Note: … Continued

Solaris Monitoring

Solaris 10 should have Net-SNMP package installed already. It’s preferable to use it instead of the Sun’s SNMP package. Below info is taken from this documentation. Please note that some Solaris DataSources require SSH credentials. Please refer to the DataSource description to verify whether these are required.  Log To disable Sun’s SNMP #svcadm disable svc:/application/management/snmpdx:default … Continued

FreeBSD Monitoring

FreeBSD requires activating the snmp daemon, and configuring to report more information than it does in the default setup. We also recommend ensuring ntp is enabled and configured. Enabling SNMP FreeBSD ships by default with the bsnmpd daemon.  This is not started by default, and is configured by /etc/snmpd.config, with a default community of ‘public’. … Continued

Windows Server Failover Cluster Monitoring

Overview LogicMonitor’s Windows Server Failover Cluster (WSFC) monitoring is performed on a virtual device called a virtual network name (VNN). Each VNN is assigned a virtual IP address and, in some cases, multiple virtual IP addresses for specific services. There is no physical device for the cluster; nodes are added as physical devices or virtual … Continued

Windows Firewall Issues

Configuring Windows Firewall to Allow Remote WMI When obtaining data from a remote computer, WMI must establish a DCOM connection. If a Windows firewall is running with default settings, it will not allow this connection. To allow remote WMI through the firewall, on the computer to be monitored, perform one of the sets of steps … Continued

Windows Server 2000

Windows 2000 does not ship with disk collection statistics enabled by default. To enable them, run diskperf -yv in a command shell, then reboot.

SNMP Filesystem Monitoring

Overview LogicMonitor uses SNMP to monitor host filesystem capacity across a variety of operating systems. Filesystem Monitoring DataSources LogicMonitor offers several DataSources for filesystem monitoring via SNMP: Understanding the SNMP_Filesystem_* DataSources The SNMP_Filesystem_Usage and SNMP_Filesystem_Status DataSources offer filesystem usage and status monitoring respectively for operating systems such as Linux and Unix. These two DataSources were … Continued