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Alert Delivery Methods

Overview LogicMonitor supports several methods of delivering alert notifications: The method used is determined by the escalation chain assigned to the alert’s matching alert rule. Alert rules determine which alerts are additionally routed as alert notifications, as well as how they are routed. If no alert rule is in place for the current alert condition, … Continued

Disabling Alerting

Sometimes, you don’t need to know about conditions that would generate an alert—as the device being monitored may not be in production, or performance issues are not a cause for concern, just availability. In these cases, you can disable alerting for a resource, a website, an EventSource, or a group of resources or websites. You … Continued

Static Thresholds for Datapoints

A static datapoint threshold consists of a timeframe; comparison method and operator; and up to three threshold values for triggering different alert severity levels. When developing DataSources, LogicMonitor does much of the work for you by setting default static datapoint thresholds based on published documentation and KPIs, industry best practices, research, years of experience, and … Continued

Managing Alerts from the Alerts Page

The Alerts page displays all alerts for your LogicMonitor account. Accessible from the primary left navigation bar, the Alerts page allows you to filter, sort, view details for, and respond to alerts. In addition to the global Alerts page, you’ll find filtered alerts pages on the Alerts tabs. These are available from the detail pages of … Continued

Different Levels for Enabling Alert Thresholds

Before you adjust datapoint thresholds, it is important to determine at which level they should be adjusted. The following are the different levels for enabling alert thresholds: Global DataSource definition level—Thresholds adjusted at the global level cascade down to every instance (across all resources) to which the DataSource is applied Resource group level—Thresholds adjusted at … Continued

Types of Alerts in LogicMonitor

LogicMonitor can generate alerts on a variety of components in the platform. The following table explains the components that can trigger alerts and examples of different types of alert IDs associated with each: Component Description Alert Type Example DataSources DataSources define the numerical data, called datapoints, that are collected through periodic polling from a Collector. … Continued

Cluster Alerts

Overview Cluster alerts monitor and alert on datapoints across multiple resources in a resource group. They are designed to provide quick insight into the overall state of a collection of devices or cloud resources. For example, this can be useful when you have a pool of resources that are serving an application or performing a … Continued

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