Puppet is IT automation software that enables system administrators to manage provisioning and configuration of their infrastructure. LogicMonitor’s Puppet module allows your Puppet infrastructure code to manage your LogicMonitor account as well. Notes: This module is only compatible with linux servers. Windows compatibility may be added in future releases. Module Overview LogicMonitor’s Puppet module defines … Continued
LogicMonitor’s Custom Email Delivery integration allows you to format alert notification emails in a more consistent format, without explanatory text. Custom email delivery enables you to define the precise format of the email subject and body, so that it can be easily parsed by the recipient system. Emails generated by this alert delivery method are … Continued
Custom HTTP Alert Delivery Methods (i.e. Webhooks) allow you to send alert notification data to an external system via HTTP GET or POST requests. Similar to Custom Email Alert Delivery, this can be advantageous if you’re sending alert notifications to a ticketing system. Custom HTTP alert delivery enables you to define the precise format of … Continued
Your LogicMonitor account comes pre-configured to integrate with Autotask. The out-of-the-box integration enables LogicMonitor to open, update, and close Autotask tickets based on LogicMonitor alerts. As discussed in the following sections, you’ll need to perform the following primary steps in order to configure the Autotask integration: Create an Autotask User Account To create, update, and … Continued
Overview Your LogicMonitor account comes pre-configured to integrate with your ConnectWise platform. Using this integration, you can set LogicMonitor to open, update, and close tickets within ConnectWise (using HTTP POST and PATCH requests) in response to alerts generated by LogicMonitor. Note: In addition to integrating alert notifications with ConnectWise, LogicMonitor also provides extensive ConnectWise monitoring. … Continued
You configure global alert delivery from the Alert Settings section of the Settings page. Enabling and Disabling Alert Delivery Do the following: Click More Options in the left navigation menu, and select Settings. Click Alert Settings. Deselect the Enable Alert Delivery checkbox. This will disable all alert delivery for your entire account. By default, alert … Continued
Similar to a mailing list, a recipient group is a single entity that holds multiple alert delivery recipients. Consisting of multiple user accounts or other recipient groups, recipient accounts act as time-saving shortcuts when the same group of recipients needs to be notified of a variety of different types of alerts. After you configure a … Continued
Overview Alert notifications are typically sent directly from servers within LogicMonitor’s data centers. However, with external alerting, a Collector is configured to pull triggered alerts from LogicMonitor and deliver them via SNMP traps, Syslog messages, or custom scripts. External alerts are processed independent of standard alert delivery. In other words, they are delivered separately (and … Continued
When a triggered alert is matched to an alert rule, it is assigned an escalation interval (defined in the alert rule), and then dispatched to an escalation chain. You can configure settings for an escalation chain directly in your LogicMonitor portal. When you configure an escalation chain you add recipients and contact methods specifying how … Continued
Alert rules determine which alerts are routed as alert notifications, as well as how they are routed. An incoming alert is filtered through all rules, in priority order (starting with the lowest number), until it matches a rule’s filters based on alert level, resource attributes (name or group or property), and LogicModule/datapoint attributes. When a … Continued
