Come join our live training webinar every other Wednesday at 11am PST and hear LogicMonitor experts explain best practices and answer common questions. We understand these are uncertain times, and we are here to help!
Sometimes, you don’t need to know about conditions that would generate an alert—as the device being monitored may not be in production, or performance issues are not a cause for concern, just availability. In these cases, you can disable alerting for a resource, website, EventSource, etc.; a group of resources or websites; or even just a datapoint as it applies to a single instance. Disabling alerting preserves any alert condition configurations that may be in place (e.g. datapoint thresholds, EventSource filters, etc.) so that they may potentially be re-enabled in the future or continue to apply to other items, but prevents the item for which alerting has been disabled from generating alerts.
Because disabling alerting completely turns off alert generation (not just alert notification routing) for the items to which it is applied, we recommend that you first consider whether any of the following measures are better courses of action:
If you do need to disable alerting, you can do so on a variety of levels. Alert disablement settings cascade downward and cannot be overridden at deeper levels. For example, if you disable alerting at the group level, alerting cannot be enabled for individual resources/instances within the group.
To disable alerting for one or more datapoints on a single instance, use the Alert Tuning tab for that instance:
>
If you need to disable alerting for one or more datapoints for all instances of a multi-instance DataSource, you can use the Alert Tuning tab at the DataSource level.
To disable alerting for one or more datapoints for all devices in a group, use the Alert Tuning tab for the group:
To disable alerting for an entire instance, device, group, or your entire account you can use the toggle alerting option at that level:
Note: If the DataSource is multi instance, you can disable alerting for multiple instances at once using the Instances tab.
Note: If you disable the alerts at the group level, then the alerts for all the devices listed in that group will also get disabled. In addition, if you add a new device to a group for which the alerts are disabled, then the existing alerts for the newly added device will also get cleared.
A grey alert icon will be displayed next to an item if alerting is disabled for that level (note that alerting may have been disabled at a higher or lower level, however):
In This Article
