Veeam Backup and Replication Monitoring

Last updated on 08 December, 2022

Overview

Veeam Backup & Replication is a proprietary backup app developed by Veeam for virtual environments built on VMware vSphere and Microsoft Hyper-V hypervisors. The software provides backup, restore, and replication functionality for virtual machines, physical servers and workstations as well as cloud-based workloads.

Using LogicMonitor’s Veeam Backup & Replication package, you can monitor the health of this application’s backup, synchronization, and replication operations, as well as the operational state, availability, and maximum task counts of the VMware and Hyper-V proxy hosts.

Compatibility

​​The Veeam Backup & Replication package has been confirmed to be compatible with:

  • Versions 9.0 through 11.0

As new releases become available, LogicMonitor will test and extend coverage as necessary.​

Setup Requirements

Follow these steps to set up monitoring for Veeam Backup & Replication.

PowerShell Remoting

If Veeam Backup & Replication is not installed on the Collector host, then PowerShell remoting must be enabled between the Collector host and target resource. To learn more about enabling PowerShell remoting, see PowerShell Tips & Tricks.

See Veeam’s PowerShell Reference for more information on the PowerShell commands supported by Veeam Backup & Replication.

Entering Credentials as Properties

The LogicMonitor Collector must provide the appropriate credentials in order to successfully access the Veeam Backup & Replication resource. These credentials can either represent:

  • A Veeam user account with a minimum role of Veeam Backup Viewer, which provides read-only access to Veeam Backup & Replication (that is, the user can view existing and performed jobs and review the job session details) and has PowerShell remoting permissions.
  • A WMI user account with permissions to access the Veeam Backup & Replication host. This user account may already be configured and in use across your LogicMonitor platform.

Regardless of which user is chosen, the user must be able to create a remote PowerShell session AND access the Veeam Backup & Replication console.

Note: If Veeam Backup & Replication is installed on the Collector host, a remote PowerShell session will not be initiated and the script will instead run locally—no credentials necessary.

​If credentials need to be provided, one of the following sets of properties must be set on the Veeam Backup & Configuration resource within LogicMonitor. If both sets of properties are provided, precedence is given to the Veeam properties. For more information on setting properties, see Device Properties.

Property Value
veeam.user Veeam username
veeam.pass Veeam password
wmi.user WMI username
wmi.pass WMI password

Considerations: Preventing Instance Merging

If you have hosts with virtual machines in multiple Veeam jobs of the same type (for example, backup, copy, replication), you may end up with merged instances because of duplicate machine names. To improve handling of duplicate names and avoid instance merging, set the veeam.instanceformat property on the Veeam Backup & Replication host to the value “dedupe”.​

LogicModules in Package

​LogicMonitor’s package for Veeam Backup & Replication contains the following LogicModules. Please ensure that all of these LogicModules are imported into your LogicMonitor platform.

Display Name Type Description
addCategory_Veeam_BackupAndReplication_PowerShell PropertySource Determines if the device exposes the Veeam Backup and Recovery PowerShell cmdlet.
Veeam Jobs: Backups DataSource Veeam Backup Job metrics.
Veeam Jobs: Backup Sessions DataSource Veeam Backup Job session metrics.
Veeam Jobs: Configuration Backup DataSource Veeam Configuration Backup Job metrics.
Veeam Jobs: Copy DataSource Veeam Copy (File and VM) Job metrics.
Veeam Jobs: Managed Agent Backups DataSource Veeam Managed Agent Backup Job metrics.
Veeam Jobs: SureBackup DataSource Veeam SureBackup Job metrics for VMWare and Hyper-V VMs.
Veeam Jobs: VMWare SureBackups DataSource WVeeam SureBackup Job metrics for VMWare VMs.
Veeam Jobs: Windows Agent DataSource Windows Agent backup metrics for Veeam Backup and Replication.
Veeam Repositories DataSource Veeam Backup Repositories metrics.
Veeam VMware Proxy Servers DataSource Veeam Backup VMware Proxy Server metrics.
Veeam HyperV Proxy Servers DataSource Veeam Backup HyperV Proxy Server metrics.

When setting alert thresholds on the various metrics tracked by this package, LogicMonitor follows the technology owner’s best practice KPI recommendations. If necessary, we encourage you to adjust these predefined thresholds to meet the unique needs of your environment. For more information on tuning alert thresholds, see Tuning Alert Thresholds for Datapoints.

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