All Collector management items can be performed from Settings | Collectors in your LogicMonitor account. Using the screenshot below as a reference:
- Actions: from this top-level dropdown, you can:
- Schedule downtime for all selected Collectors
- Update all selected Collectors via a one-time or regularly scheduled update
- Downgrade all selected Collectors to their prior version.
- Move selected Collectors to a new Collector Groups
- Manage: this will open a new window from which you can:
- Change log settings
- Schedule downtime for the associated Collector
- View all devices associated with this Collector
- View all Services associated with this Collector
- Schedule a Netscan policy
- Delete a Collector
- Enable/disable alert clear notifications for this Collector
Upgrading your Collector
In the Collectors section of the Settings tab, you can use the ‘Actions’ dropdown (item 1 in the above screenshot) to perform a one-time Collector update or set up a schedule for automatic updates to be applied to one or more Collectors. Simply check the box next to the Collectors you wish to update and select your preferred Collector-update option.
If you select “Apply one-time update,” you can select an upgraded Collector version and a desired start time for the upgrade process, as shown below:
From the Actions dropdown, you can choose to “Downgrade” a Collector, which will revert the Collector to the version immediately prior. This allows you to explore Early Release Collectors knowing that, should any issues occur, you can simply revert to a version stable for your environment.
Note that you will not be able to downgrade a Collector when the Collector is down (ie. can not be accessed). Additionally, downgrading a Collector will not impact any regularly scheduled Collector upgrades.
Collector Update History
From Settings | Collector | Update History, you can view a full log of when each of your Collectors was upgraded or downgraded, the status of the update, relevant upgrade/downgrade notes, as well as the Collector’s version pre- and post-update. This is a valuable way to keep track of your Collector’s history and correlate Collector upgrades with unexpected changes in your environment.