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Ruckus SmartZone Monitoring

Last updated – 01 September, 2026

LogicMonitor offers out-of-the-box monitoring for the Ruckus SmartZone (SZ) controllers. This monitoring package uses the Ruckus API to query the SmartZone controller for a variety of performance metrics, including controller uptime, CPU, memory, packet count, dropped packet count, TX ands RX Bps data, alarm counts, event counts, AP and client counts, as well as cluster and management port summary data.​

Note: LogicMonitor offers monitoring for Ruckus SmartZone (SZ), but not for Virtual SmartZone (vSZ).

Requirements for Ruckus SmartZone Monitoring

To use Ruckus SmartZone Monitoring, you need the following:

  • A supported Ruckus SmartZone (SZ) controller

Note: Virtual SmartZone (vSZ) is not supported.

  • Network connectivity from the Collector to the SmartZone REST API over HTTPS
  • The Collector is able to communicate with the SmartZone REST API over HTTPS on port 8443, or the custom API port configured on the SmartZone controller
  • The following resource properties:
  • SmartZone version 5.2.2 or earlier to collect data with the following LogicModules:
    • Ruckus_SZ_AlarmSummary
    • Ruckus_SZ_EventSummary

Add Resources into Ruckus SmartZone Monitoring

Add the Ruckus SmartZone controller as a resource in LogicMonitor.
For more information, see Adding Resources.

Assign Properties to Ruckus SmartZone Resources

Configure the following properties on the monitored resource:

PropertyRequiredDescription
ruckus.userYesUsername used to authenticate with the SmartZone REST API.
ruckus.passYesPassword used to authenticate with the SmartZone REST API.
ruckus.portNoHTTPS port used to connect to the SmartZone REST API. The default is 8443.
ruckus.max_instance_countNoMaximum number of instances discovered for Ruckus_SZ_DeviceSummary.

The Collector must be able to communicate with the SmartZone REST API over HTTPS on port 8443, or the custom API port configured on the SmartZone controller.

For more information, see Resource and Instance Properties.

Maximum Instance Discovery

The ruckus.max_instance_count property controls the maximum number of instances discovered by Ruckus_SZ_DeviceSummary.

The following table lists the supported maximum value by Collector size:

Collector SizeMax Instance Count (ruckus.max_instance_count)
Nano100
Small300
Medium1000
Large1500
Custom1500
Extra Large2500
Double Extra Large2500

Import LogicModules

Install all Ruckus SmartZone LogicModules from the LogicMonitor’s Module Exchange. For more information, see the list of LogicModules in Package. If these LogicModules are already present, ensure you have the most recent version of each module. 

Data collection automatically starts when the LogicModules are imported.​

LogicModules in Package

LogicMonitor’s package for Ruckus SmartZone consists of the following LogicModules. For full coverage, import the following LogicModules into your LogicMonitor platform:

Display NameTypeDescription
addCategory_Ruckus_SZPropertySourceRetrieves product APIVersion info from Ruckus SmartZone controllers and sets a Ruckus_SZ system category.
Ruckus_SZ_AlarmSummaryDataSourceCollects Alarm Event Counts on each controller resource by AP
Ruckus_SZ_ClusterSummaryDataSourceGathers summary network traffic and packet data from the api for Ruckus Clusters
addCategory_Ruckus_SZ_ClusterModePropertySourceChecks for a ipv4 or ipv6 cluster IP address.
Ruckus_SZ_ClusterSummaryDataSourceGathers summary network traffic and packet data from the api for Ruckus Clusters
Ruckus_SZ_ControllerInventoryDataSourceGathers summary network traffic and packet data from the api for Ruckus Clusters
Ruckus_SZ_ControllerSummaryDataSourceGathers summary data from the api for Ruckus Controllers for memory, cpu, traffic, packets, and disk usage
Ruckus_SZ_DeviceSummaryDataSourceDevice Client count, 2.4g and 5g Channels, and Uptime
Ruckus_SZ_EventSummaryDataSourceGathers Counts for Critical, Major, Minor, Warning, Debug, and Informational Events
Ruckus_SZ_ManagementSummaryDataSourceGathers summary data from the api for Ruckus Management Interfaces
Ruckus_SZ_UptimeDataSourceGathers uptime data from the api for Ruckus Controllers

Note: Ruckus vSZ is not supported with the SZ modules.

When setting static datapoint thresholds on the various metrics tracked by this package’s DataSources, LogicMonitor follows the technology owner’s best practice KPI recommendations.

Recommendation: If necessary, we encourage you to adjust these predefined thresholds to meet the unique needs of your environment. For more information on tuning datapoint thresholds, see Tuning Static Thresholds for Datapoints.