Limits, Quotas, and Constraints

Last updated on 19 October, 2022

This document lists some of the most common LogicMonitor resource limits, quotas, and constraints.

Some limits can be adjusted (for example, increased), while other limits cannot be adjusted. In this document, the limits that can be adjusted are referred to as “soft limits”, and the limits that cannot be adjusted are referred to as “hard limits”.

LogicMonitor sets limits based on the historic usage of the resources and you should not need to change preset limits. If you do need to change certain limits, you can contact LogicMonitor Support and submit a ticket for changing the limit. 

Object Quota Recommendations

Most object quota limits are defined at the LogicMonitor object level. For each object, there are two levels of limits assigned to customer portals. When the first limit is reached, LogicMonitor shows an Informative warning. When the second limit is reached, LogicMonitor shows a Critical warning.

The following sections summarize LogicMonitor objects and their respective limits.

Resource Groups

The quota for resource groups is calculated based on the ratio of resource groups to devices and according to LogicMonitor best practices. This feature helps you identify problematic configurations, such as a high number of Resource Groups, and warns you before it starts to impact the performance of your portal. This feature does not stop you from performing any actions. 

Customers Limits (Level) Type
Enterprise 105 % of committed devices (Informative)
110 % of committed devices (Critical)
Soft Limit
Managed Service Provider (MSP) 95 % of committed devices (Informative)
100 % of committed devices (Critical)
Soft Limit

Website Folders

You can track your website usage against the committed number of websites. If the limit is exceeded, you will see warnings in your Accounts Information page. This feature does not stop you from performing any actions. 

Customers Limits (Level) Type
Enterprise 105 % of committed websites (Informative)
110 % of committed websites (Critical)
Soft Limit
Managed Service Provider (MSP) 95 % of committed websites (Informative)
100 % of committed websites (Critical)
Soft Limit

LogicMonitor API Rate Limits

LogicMonitor imposes rate limits on the REST API based on the combination of the endpoint and method used to make requests to the REST API. Limits are not applied per user, but will apply to all requests made from your account. LogicMonitor REST API rate limits are hard limits and cannot be changed. See Rate Limiting for the LogicMonitor REST API.

Push Metrics API Rate Limits

LogicMonitor imposes limits on the Push Metrics REST API based on either the payload size or the count of instances. Push Metrics API rate limits are hard limits and cannot be changed. See Rate Limiting for Push Metrics.

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