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Limits, Quotas, and Constraints

Overview

This document lists some of the most common LogicMonitor resource limits, quotas, and constraints.

Some limits can be adjusted (for example, increased), while other limits cannot be adjusted. In this document, the the limits that can be adjusted are referred to as “soft limits”, and the limits that cannot be adjusted are referred to as “hard limits”.

LogicMonitor sets limits based on the historic usage of the resources and you should not need to change preset limits. If you do need to change certain limits, you can contact LogicMonitor Support and submit a ticket for changing the limit. 

Object Quota Limits

Most object quota limits are defined at the LogicMonitor object level. For each object, there are two levels of limits assigned to customer portals. When the first limit is reached, LogicMonitor shows an Informative warning. When the second limit is reached, LogicMonitor shows a Critical warning.

The following sections summarize LogicMonitor objects and their respective limits.

Resource Groups

Customers Limits (Level) Type
Enterprise 105 % of committed devices (Informative)
110 % of committed devices (Critical)
Soft Limit
Managed Service Provider (MSP) 95 % of committed devices (Informative)
100 % of committed devices (Critical)
Soft Limit

LogicMonitor API Rate Limits

LogicMonitor imposes rate limits on the REST API based on the combination of the endpoint and method used to make requests to the REST API. Limits are not applied per user, but will apply to all requests made from your account. LogicMonitor REST API rate limits are hard limits and cannot be changed. See Rate Limiting for the LogicMonitor REST API.

Push Metrics API Rate Limits

LogicMonitor imposes limits on the Push Metrics REST API based on either the payload size or the count of instances. Push Metrics API rate limits are hard limits and cannot be changed. See Rate Limiting for Push Metrics.

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