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Installing an OpenTelemetry Collector

LogicMonitor provides a wrapped version of OpenTelemetry that is pre-configured to forward traces from your instrumented applications to the LogicMonitor platform. We recommend installing this OpenTelemetry Collector before instrumenting your applications, because you will need to reference the endpoint of the OpenTelemetry Collector during instrumentation.


  • A Bearer API Token with the necessary permissions to communicate between the OpenTelemetry Collector and the LogicMonitor platform.

Create a Bearer API Token

As a best practice, we recommend having a (single) Bearer token associated with a dedicated API-only user for forwarding trace data to the LogicMonitor platform. This bearer token needs, at a minimum, the following permissions:

  • Manage Data Ingestion | Traces
  • Manage LogicMonitor OpenTelemetry Collectors
  • Manage LogicModules (DataSources will be created via Push Metrics API by the OpenTelemetry Collector.)
  • Manage Resources (Resources will be created if the hosts running the instrumented applications do not already exist in monitoring.)

To create a Bearer API Token in LogicMonitor:

1. From Settings > Users & Roles > Users, choose “Manage” to edit an existing user or “Create a new user”.

2. Select the Token Type “Bearer” when adding the API Token.

Installation instructions

1. From the Exchange page > OpenTelemetry Collectors page, click “Add”.

API Keys and Permissions settings

2. In the Install an OpenTelemetry Collector wizard, select a Bearer API Token to use for communication between the OpenTelemetry Collector and the LogicMonitor platform. See Prerequisites.

3. Select the platform that the OpenTelemetry Collector will run on: Linux, Docker, or Kubernetes. Each platform has different install options you can choose from. See the following sections for more information.

Installation platform and version

Once you’ve installed one or more OpenTelemetry Collectors, you will be able to view and manage the installed OpenTelemetry Collectors via the Exchange > OpenTelemetry Collectors page. See Managing OpenTelemetry Collectors.

Note: OpenTelemetry Collectors added for Kubernetes and Docker platforms will not display in the LogicMonitor UI until they are installed because the installation process creates the Collector within LogicMonitor. OpenTelemetry Collectors for Linux will be listed immediately, though it will be listed as unregistered until installation is complete.


If you are installing an OpenTelemetry Collector on a Linux server, copy the cURL command provided and run it on your Linux server to download the installer.

cURL command to download the Linux Collector

Note: The curl command to download the Collector binary is only valid the next 2 hours.

Once you’ve downloaded the installer, you’ll need to make it executable (chmod +x installer_file) and then run the executable (./installer_file).

Installing as a root or non-root user

You can install the OpenTelemetry Collector on Linux as a root or non-root user. For root users, lmotel will run as a service. Otherwise, lmotel will run as a process. The installation path for non-root users is:

# installation_path=/home# status check:
$ ps -ef | grep lmotel


If you select to install on Docker, the UI will provide you with a preconfigured Docker run command for running a container with LogicMonitor’s OpenTelemetry Collector Docker image.

Docker run command for installing the Collector in a container


The best way to install an OpenTelemetry Collector (or several OpenTelemetry Collectors) in a Kubernetes cluster is to use the LogicMonitor provided Helm Charts. These Helm Charts run the OpenTelemetry Collector as a replicaset. The UI provides preconfigured Helm commands for adding LogicMonitor charts and installing the OpenTelemetry Collector.

Helm Charts to install the Collector in a Kubernetes cluster

If you want to customize the values, for example to change the namespace the Collector is installed in or the number of replicas, you may do so after copying the commands.

Next steps

After installing one or more OpenTelemetry Collectors, you need to instrument your applications to emit traces and send the traces to these collectors. This instrumentation can be done using OpenTelemetry client libraries for automatic instrumentation (recommended) or using the OpenTelemetry API and SDK if you prefer to manually instrument. See Sending Traces to LogicMonitor.

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