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Portal Information

Last updated on 09 July, 2025

You can view the usage summary information in the Portal Information. For example, you can view how many open alerts there are in your portal.

Usage Count Information for Resources

The Usage Summary tables provide usage information for monitoring activities and account features that have usage limits such as dashboards or devices. Each table is devoted to a different aspect of LogicMonitor’s operations.

The following describes usage summary information for resources, alerts and maps, users and roles, and thresholds and datapoints:

CountDescription
Cloud ResourcesA count of all resources monitored using the Cloud Collector of LogicMonitor. The overall cloud resources count is broken down by the public clouds.

Note: The formula for AWS and Azure cloud resources count: Total Cloud Devices – Number of Combined Cloud Devices – Number of Account or Billing devices.
The formula for GCP cloud resource count: GCP Resources = Total GCP Devices.

SaaS ResourcesA count of all Saas resources. 
Config DevicesA count of all resources to which ConfigSource LogicModules are applied. 

Note: This count is only applicable for portals with the ability to monitor and alert on configuration files. If this capability is not currently available in your LogicMonitor platform, contact Customer Success.

Dashboards*A count of all existing public and private dashboards.
DevicesA count of all devices added to monitoring. A device is any resource that is monitored by a standard LogicMonitor Collector. In addition, you can view the overall device count broken down by standard devices and public cloud resources.

Note: Kubernetes resources have a dedicated count and are not included in the device count.

Instances*A count of all DataSource instances monitored across all device, cloud, and Kubernetes resources. A single resource represents at least one instance but may represent more if a DataSource discovers multiple instances per resource. For example, a single resource could have multiple disks, server volumes, interfaces, or other identical components requiring monitoring and each of these would be considered an instance. In addition, you can view the overall instance count broken down by DataSource.
Kubernetes ResourcesA count of all Kubernetes, nodes, deployments, services, and pods in monitoring.
Reports in last 24 Hours*The reports count includes all reports successfully generated in the past 24 hours—either manually or using a report schedule.
Resource Groups*A count of all resource groups, created from the Resources page. In addition, you can view the overall group count broken down into static groups and dynamic groups. For each group type, you can see the total number of properties set at the group level.
WidgetsA count of all widgets, created on the Dashboards page. LogicMonitor provides a soft limit of 100 widgets per dashboard. For more information, see Limits, Quotas, and Constraints.

*Updates are performed every four hours, and changes may not be immediately reflected.

Usage Count Information for Alerts and Maps Usage

The Usage Summary tables provide usage information for monitoring activities and account features with usage limits, such as the number of alert rules and saved maps. Each table is devoted to a different aspect of LogicMonitor’s operations.

The following describes usage summary information for alerts and maps:

CountDescriptions
Alert Rules*A count of each saved alert rule definition.
Open AlertsA count of current open alerts.
Previous Day AlertsA count of all alerts triggered for the previous day (from 00:00-12:00).
Dependent Alert Mapping RulesA count of dependent alert mapping rules.
Saved MapsThe saved maps count includes all saved topology maps.

*Updates are performed every four hours, and changes may not be immediately reflected.

Usage Count Information for Users and Roles

The Usage Summary tables provide usage information for monitoring activities and account features that have usage limits such as device monitoring or dynamic thresholds. Each table is devoted to a different aspect of LogicMonitor’s operations.

The following describes usage summary information for users and roles:

CountDescription
External API UsersA count of all users currently (within the last five minutes) accessing the portal using the REST API.
Session UsersA count of all users currently accessing the portal using the LogicMonitor user interface.
User Roles*A count of saved roles.

*Updates are performed every four hours, and changes may not be immediately reflected.

Usage Count Information for Thresholds and Datapoints

The Usage Summary tables provide usage information for monitoring activities and account features that have usage limits such as device monitoring or dynamic thresholds. Each table is devoted to a different aspect of LogicMonitor’s operations.

The following describes usage summary information for thresholds and datapoints:

CountDescription
Complex Datapoints*A count of complex datapoints in use. You can infer the count of normal datapoints by subtracting this count from the total datapoints count.
Dynamic ThresholdsThe dynamic threshold count provides both the current number of dynamic thresholds in use as well as the maximum number allowed for your account (only applicable for LogicMonitor Enterprise portals). The number of total current dynamic thresholds represents the number of times your configured dynamic thresholds are potentially evaluated. For example, if a dynamic threshold is configured once, it is inherited across multiple instances, contributing to the total.

The maximum number of allowed dynamic thresholds per account is limited to eight per permitted monitored resource (per monitored resource is the total of all monitored devices, cloud and Kubernetes resources, and services). This limit is an aggregate limit, enforced at the account level, not the per-resource level. For example, if your account permits the monitoring of 100 total resources, 800 total dynamic thresholds are permitted across your portal.

Note: To see where dynamic thresholds are applied across your portal, run an Alerts Thresholds report, ensuring the Only show custom thresholds option is enabled. For more information, see the Alerts Thresholds report.

Total Datapoints*A count of all datapoints (normal and complex) in use. This count represents the number of times your datapoints are potentially collecting data for a resource. For example, a DataSource with five datapoints that is applied to five total instances will increase this count by 25.

*Updates are performed every four hours, and changes may not be immediately reflected.

Usage Count Information for Logs

The Usage Summary tables provide usage information for monitoring activities and account features with usage limits, such as device monitoring or dynamic thresholds. Each table is devoted to a different aspect of LogicMonitor operations.

The following describes usage summary information for partitions, pipelines, and alert conditions:

CountDescription
PartitionsA count of Logs Partitions. 
PipelinesA count of Logs Pipelines. 
Alert ConditionsA count of Logs Alert Conditions. 

Viewing the Usage Count Information

  1. Navigate to Settings > Account Information > Portal Information.
    You can view the usage summary information for resources, alerts and maps, users and roles, and thresholds and datapoints.
  2. Select the Resources tab to view the count of all resources.
    If you have exceeded the limit for any feature, you can select that feature to display an additional table to mitigate overages. For example, if you exceed the limit for widgets, selecting the row for widgets displays a Widgets Per Dashboard table with a list of dashboards that have widgets exceeding the widget limit count.
  3. Select the Alerts and Maps tab to view the count of all alerts and maps.
  4. Select the Users and Roles tab to view the count of all users and roles.
  5. Select the Thresholds and Datapoints tab to view the count of all thresholds and datapoints.
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