LogicMonitor Two-Factor Authentication Overview
Last updated - 24 November, 2025
Two-factor authentication (2FA) strengthens the security of your LogicMonitor account by requiring users to verify their identity through both a username and password, plus a third-party application or authentication token delivered through SMS, voice, or email.
2FA is mandatory and set up by default for all LogicMonitor user accounts to maintain consistent account security across the platform.
Note: The two-factor authentication push approval function is disabled as LogicMonitor no longer use the deprecated Authy API. However, you can continue to use Authy App along with other TOTP apps using the listed methods.
LogicMonitor Two-Factor Authentication Types
When logging in with two-factor authentication enabled, you are prompted to select from the following verification methods:
- LogicMonitor Passkey —For more information, see LogicMonitor Passkey
Recommendation: Use LogicMonitor Passkey as your default Two-Factor Authentication method.
- Multi-Factor Authenticator App Verification—For more information, see Multi-Factor Authenticator App Verification
- SMS Text Message Verification Code—For more information, see SMS Text Message Verification Code
- Phone Call Verification Code—For more information, see Phone Call Verification Code
- Email Verification Code—For more information, see Email Verification Code
Important: CAPTCHA verification is triggered after a total of five invalid authentication attempts across all 2FA modes combined. For example, this includes two invalid SMS attempts and three invalid email attempts, or five invalid email attempts altogether.
