Single Sign-on Overview

LogicMonitor’s Single Sign On (SSO) solution enables administrators to authenticate and manage LogicMonitor users directly from their Identity Provider (IdP). This simplifies the login process and password management while providing the ability to take advantage of all of your IdP’s security features and efficiencies.

LogicMonitor’s SSO can work with any SAML 2.0 compatible IdP. In short, this enables LogicMonitor and your IdP to verify one another via a handshake, and to share user authentication information via SAML assertions. The exchange looks something like this (with LogicMonitor as the Service Provider):

The exchange can also be initiated from LogicMonitor. In terms of the user experience, in IdP initiated the user will login to your IdP and launch LogicMonitor directly from there. In the Service Provider flow, users can go directly to company.logicmonitor.com and we will either verify they are logged in with the IdP or redirect them to do so.