Action Chains Configuration

Last updated - 30 March, 2026

In an Action Chain, you can define stages of automated actions that include both DiagnosticSources and RemediationSources. Action chains are mapped to Action rules. When alerts match conditions specified in an Action rule, the Action chains run to diagnose and remediate the issue.

Action Chains Considerations

• An Action chain can consist of one or two stages.
• Each stage can contain either a DiagnosticSource or a RemediationSource.
• You can order the stages as a DiagnosticSource followed by a RemediationSource, a RemediationSource followed by a DiagnosticSource, only DiagnosticSources, or only RemediationSources.
• DiagnosticSources and RemediationSources in the Action chain run only when the AppliesTo criteria defined in the DiagnosticSources and RemediationSources modules match the resource that triggered the alert.

Requirements for Configuring Action Chains

To configure Action chains, you need the following:

• A LogicMonitor Collector with EA Collector 39.500 or later must be installed on your machine. 
  For more information, see Adding Collector.
• Manage permissions for the Action Chains and Rules setting.
  For more information, see Users and Roles.
• Access to the DiagnosticSources and RemediationSources you want to use in the Action chain.

Configuring Action Chains

1. In LogicMonitor, navigate to Settings > Action Settings > Action Chains.
   The Action Chains page displays.
2. Select
   The Add Action Chains page displays.
3. In the Name field, enter a unique name for the Action chain.
4. (Optional) In the Description field, enter a description that defines the purpose of the Action chain.
5. In the Stages section, do the following:
   1. Select Add a Stage.
      Alternatively, you can select
      The Add new actions dialog box displays.
   2. Select “Diagnostic” or “Remediation” from the Source Type dropdown menu.
   3. Depending on the source type you have selected, in the Search field, enter a value for a DiagnosticSource or RemediationSource.
      LogicMonitor attempts to match values as you type.
      
   4. Select Save.
      Stage 1 is added to the Action chain.
6. (Optional) Follow steps 5.a – 5.d to add stage 2.
   
7. Select Save.

The Action chain is created and added to the Action Chains page.

On the Action Chains page, you can manage or delete an Action chain.