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You can configure LogicMonitor to authenticate users for registered SAML Service Providers. When you upload the Service Provider metadata, LogicMonitor populates the Service Provider information required for SAML Single Sign-On (SSO). An enabled Service Provider uses LogicMonitor for user authentication.

You can add a Service Provider configuration from the Service Providers tab on the Single Sign On page.

Requirements for Adding a Service Provider Configuration

To add a Service Provider configuration, you need the following:

  • SAML Metadata file to register the Service Provider
  • Service Provider Entity ID that is unique within your LogicMonitor portal.
  • LogicMonitor user with “Manage” permission for Single Sign On.

Adding a Service Provider Configuration

Note: You can register only child portals of the parent portal or identity provider (IdP) as service providers (SPs). By default, you cannot register other portals as SPs.
  1. LogicMonitor, navigate to Settings > Single Sign On.
  2. Select the Service Providers tab.
  3. Select Add icon to Add Service Provider.
  4. In the Name field, enter a name for the configuration.
  5. Select Upload SP Metadata, and select the Service Provider metadata file.
    LogicMonitor populates the following information from the uploaded metadata:
    • Entity ID
    • ACS URL
    • Certificate Summary
  6. Toggle Enable Service Provider switch.
  7. Select blue save icon Save.
    The service provider configuration is saved.
Add Service Provider