Product Documentation

Acknowledge Alerts

Last updated on 06 November, 2020

Overview

LogicMonitor’s REST API allows you to programmatically acknowledge alerts. As with all of our API calls, authentication is required.

HTTP Method: POST

Resource URI: /alert/alerts/{id}/ack
(where {id} is the id OR internalId of the alert you’d like to acknowledge; you must include an ackComment in the body of your POST request)

Example

The following Python script acknowledges alert DS304962 with comment ‘maintenance’.

#!/bin/env python

import requests
import json
import hashlib
import base64
import time
import hmac

#Account Info
AccessId ='48v2wRzfK94y53sq5EuF'
AccessKey ='H_D9i(f5~B^U36^K6i42=^nS~e75gy382Bf6{)P+'
Company = 'api'

#Request Info
httpVerb ='POST'
resourcePath = '/alert/alerts/DS304962/ack'
queryParams =''
data = '{"ackComment":"maintenance"}'

#Construct URL 
url = 'https://'+ Company +'.logicmonitor.com/santaba/rest' + resourcePath + queryParams

#Get current time in milliseconds
epoch = str(int(time.time() * 1000))

#Concatenate Request details
requestVars = httpVerb + epoch + data + resourcePath

# Construct signature
hmac1 = hmac.new(AccessKey.encode(),msg=requestVars.encode(),digestmod=hashlib.sha256).hexdigest()
signature = base64.b64encode(hmac1.encode())
 
# Construct headers
auth = 'LMv1 ' + AccessId + ':' + signature.decode() + ':' + epoch
headers = {'Content-Type':'application/json','Authorization':auth}
 
# Make request
response = requests.post(url, data=data, headers=headers)
 
# Print status and body of response
print('Response Status:',response.status_code)
print('Response Body:',response.content)
Python 3
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