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To better serve you during these uncertain times, we will be hosting a weekly support webinar. We’ll cover topics like LogicMonitor admin basics as well as ways to monitor a remote work environment. Tune in every Wednesday at 11:00am PST.

Sign up here

LogicMonitor’s REST API allows you to programmatically acknowledge alerts .

As with all of our API calls, authentication is required.

 

HTTP Method: POST

Resource URI:

/alert/alerts/{id}/ack

 

Where {id} is the id OR internalId of the alert you’d like to acknowledge. You must include an ackComment in the body of your POST request.

 

Example

The following Python script acknowledges alert DS304962 with comment ‘maintenance’:

#!/bin/env python

import requests
import json
import hashlib
import base64
import time
import hmac

#Account Info
AccessId ='48v2wRzfK94y53sq5EuF'
AccessKey ='H_D9i(f5~B^U36^K6i42=^nS~e75gy382Bf6{)P+'
Company = 'api'

#Request Info
httpVerb ='POST'
resourcePath = '/alert/alerts/DS304962/ack'
queryParams =''
data = '{"ackComment":"maintenance"}'

#Construct URL 
url = 'https://'+ Company +'.logicmonitor.com/santaba/rest' + resourcePath + queryParams

#Get current time in milliseconds
epoch = str(int(time.time() * 1000))

#Concatenate Request details
requestVars = httpVerb + epoch + data + resourcePath

#Construct signature
signature = base64.b64encode(hmac.new(AccessKey,msg=requestVars,digestmod=hashlib.sha256).hexdigest())

#Construct headers
auth = 'LMv1 ' + AccessId + ':' + signature + ':' + epoch
headers = {'Content-Type':'application/json','Authorization':auth}

#Make request
response = requests.post(url, data=data, headers=headers)

#Print status and body of response
print 'Response Status:',response.status_code
print 'Response Body:',response.content

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