Navigating the Service Insights Page
Last updated on 27 March, 2023You manage all your monitored services from the Services page. The Services page consists of the navigation panel on the left and the detail panel on the right.
Note: For information on how to add services to your account, see Adding a Service.
Navigation Panel
The navigation panel has the following tabs:
- The Services tab — Displays services and service groups.
- The Favorites tab — Provides quick access to items you have set as favorites.
Services Tab
Use the services tab to search, navigate, and identify relationships between the services in your LogicMonitor account.
- Search Tree to search for services by keyword.
- Filter services based on alert status, collector status, or scheduled down time status.
- Sort resources by Alphabetical A-Z, Alphabetical Z-A, or By Alert Severity.
Services Tree Navigation
The following table shows the common navigation tools available in the Services Tree.
| Element/Action | Description |
| Navigation arrows | Expands or contracts the resource in the Services Tree. Using the right and down-facing arrows, you can open and close elements (groups, services, or multi-instance DataSources) to view its contents.  Note: Clicking a navigation arrow does not change the view in the detail panel. |
| Services icon/name | Selecting the service icon or name opens the service in the detail panel. |
| Resize | The right border of the Services Tree can be adjusted (drag) to widen or narrow the view. Widths between 300 and 1000 pixels are supported. |
| Show or Hide | The Services Tree is displayed by default. You can use the Hide Panel arrow to temporarily hide the Services Tree. |
| Focus | The focus icon appears when you hover over any service group, service, or instance. When you select it, the Services Tree focuses on the selected instance only.  Select the focus again to reset the Services Tree to the root level. Also, when you hover over a Service group, a tooltip appears mentioning the number of resources available inside that service group. |
| Breadcrumbs | Breadcrumbs are provided at the top of the LogicMonitor window and offer an optional way to navigate your services. The focus of the detail panel updates when you select a breadcrumb. |
Search and Search Category
You can limit your search results by specifying a search category. When you use a search category, only the services for that specified category are searched.
The following search categories are available:
| Resource | Search Category | Description |
| Instance | i: | Search Instance names for a keyword match. |
| Group | g: | Search group names for a keyword match. |
| Device | d: | Search services and cloud resource names for a keyword match. |
| DataSource | ds: | Search DataSource names for a keyword match. |
Note:
- If you specify two or more keywords for the same category, the criteria is logically interpreted as an OR. For example, g:DEV g:AWS returns device groups containing DEV or AWS in their names. If you specify two or more keywords for different categories, the criteria is logically interpreted as an AND. For example, g:AWS ds:EBS returns DataSources that contain EBS in their names and are members of groups that contain AWS in their names.
- To search using the search category, do not enter any space between the colon and the search keyword. If a space is entered, the search displays results for all the categories for the keyword you are searching.
Resource Status Filters
The following filters are available on the Services tab:
| Icon | Description |
 | Critical |
 | Error |
 | Warning |
 | Disabled Alert |
 | Dead Resources |
 | Dead Collectors |
 | SDT Status |
Note: Filters are applied to the active view (focus) of the services tree. For example, if the services tree is currently focused on a group, only services from that group are displayed.
Service Types
An icon is displayed next to each resource to help identify the service type (device, cloud resource, group, instance, or module). Hover over any icon in the services tree to display its description.
| Icon | Description |
 | Root |
 | Service |
 | Service Group |
 | Logic Module Group |
 | DataSource |
 | Instance |
 | AWS |
 | Azure |
 | GCP |
Favorites Tab
The Favorites tab in the Services Tree is used to view and manage the services that you visit frequently.
Add to Favorites
Favorites are added from the Detail Panel using the Add to Favorites icon. Once applied, the selected resource is displayed in the Favorites tab.
Detail Panel
The detail panel provides the detail view and functionality for the service that is selected in the services Tree.
Detail Panel Tabs
By default, the detail panel displays tabs based on the information included for the selected service. Based on the type of service, the availability of tabs vary. You can use Manage Tabs option to configure which tabs to display from the available tabs. You can show, hide, or reorder the tabs on the detail panel.
Services Tabs
Depending on the service selected, the following tabs may be present:
| Tab Name | Description |
| Overview | Appears when a host resource is selected from the services Tree. It provides an at-a-glance view of uptime, DataSources, and associated graphs. |
| Traffic | Shows the flow of traffic over a NetFlow resource. |
| Scheduled Down Time (SDT) | Displays completed, active, and pending SDTs that apply to the resource. At the group level, displays SDTs for subgroups, member services, or member DataSources. At the instance level, displays SDTs for a parent resource or group. |
| Raw Data | Provides all the data returned for the defined datapoints of an instance. |
| Matched Events | Shows messages that meet the test parameters and filters defined in the EventSource configurations. |
| Maps | Shows the relationships between the selected service and other elements in your network. |
| Logs | Displays a summary listing, which can be filtered, for the logs associated with a service. |
| Locations | Displays cloud services information by geographical location. |
| JobMonitor Executions | Displays Scheduled At, Executed At, and Completed At details for alerts that are run against JobMonitor modules. |
| Inventory | Displays all services in a group. |
| Instances | Displays multi-instance DataSources from the Services Tree. |
| Info | Provides general information, such as group membership and properties. |
| Graphs | Displays graphs based on DataSource and Instance data. |
| Configs | Provides a summary (list) of the ConfigSource instance versions. |
| Cluster Alert Tuning | Provides a quick insights into the overall state of a collection of devices or cloud services. |
| Alerts Tuning | Provides a user interface for adjusting static thresholds or adding new static and dynamic thresholds to your datapoints (resource group or instance level). |
| Alerts | Shows a filtered view of the Alerts page, with active alerts only, for the selected service. |
| Traces | Displays the traces and operations of the trace data from your instrumented applications. |
Detail Panel Functions
Depending on the Resource that’s selected, there are function buttons present on the Detail Panel.
Service Groups and Service
For Service and Service Groups, the following functions are present on the detail panel:
| Icon | Name | Description |
 | Add to Favorites | Adds the selected service to the Favorites tab. |
 | Schedule SDT | Opens the Confirm Your Actions window, where you can schedule downtime for a given service. |
 | Manage | Opens the Manage window, where you can manage the Name, Description, and Properties for the selected service. |
 | Manage Service Options | Depending on the resource that’s selected: At the service group level, opens a menu that provides option to Disable Alert Generation. At the service level, opens a menu that provides options to Run Active Discovery, Force DataSource Re-Match, Re-evaluate Membership, Clone Service, and Disable Alert Generation. |
DataSources and Instances
For DataSources and Instances, the following functions are present on the Detail Panel:
| Icon | Name | Description |
| Add to Favorites | Adds the selected resource to the Favorites tab. |
| Schedule SDT | Opens the Confirm Your Actions window, where you can schedule downtime for a given DataSource. |
 | Manage Service Options | Opens a menu that provides options to Manage Service, Run Active Discovery, Force DataSource Re-Match, and Re-evaluate Membership. |
| Manage Service Options | Depending on the resource that’s selected: At the DataSource level, opens a menu that provides an option to set Global Definition. At the Instance level, opens a menu that provides options to Disable Alert Generation, Stop Collecting, and to set Global Definition. |