OpenTelemetry Collector Management

LogicMonitor provides a centralized interface to manage your installed OpenTelemetry Collectors (OTEL) from settings. You can view the status, manage the configuration, and delete OpenTelemetry Collectors integrated into your environment.

Requirements for Managing OpenTelemetry Collector

To manage OpenTelemetry Collector, you must have settings manage permissions to the following:

• Traces in Data Ingestion
• OpenTelemetry Collectors
  DataSources are created with the Push Metrics API by the OpenTelemetry Collector.
• Installed Modules

Configuring OpenTelemetry Collector

1. In LogicMonitor, navigate to Settings > OpenTelemetry Collectors.
2. In the Actions column, select  against the required OTEL collector row in the table. 
   The configuration page displays the OTEL configurations.

3. (Optional) Make required changes, if any, and then select Validate.

4. Select Save.

Viewing OpenTelemetry Collector Information

1. In LogicMonitor, navigate to Settings > OpenTelemetry Collectors.
2. Select the required OTEL collector row.
   The details are displayed in the bottom panel.
   
3. In the Info tab, you can view the OTEL Collector-related information.
4. In the SDT tab, you can view all the SDTs applied to your OTEL Collector.

Adding SDT to OpenTelemetry Collector

1. In LogicMonitor, navigate to Settings > OpenTelemetry Collectors.
2. Select the checkbox against the OTEL collector to which you want to add SDT.

3. Select Actions and then Put selected items in SDT.
4. In the modal, do the following:
   1. In the Details field, enter the SDT notes.
   2. From the Frequency dropdown menu, select your required option.
   3. Select the start and the end date from their respective fields.
   4. Select your preferred timezone from the Timezone Picker dropdown menu.
   5. Select Add SDT.
      
      The SDT should display in the SDT tab at the bottom panel of the OTEL Collector.
      

Setting Escalation Chain Details to OpenTelemetry Collector

1. In LogicMonitor, navigate to Settings > OpenTelemetry Collectors.
2. Select the checkbox against the OTEL collector to which you want to add SDT.
3. Select Actions and then Set Escalation Chain Details.
4. In the modal, do the following:
   1. Select the required option from the Collector Down Escalation Chain dropdown menu.
   2. Select One Time or Every, and select the time range for sending collector down notifications.
   3. Select Save.
      

Adding Alert Acknowledgement

1. In LogicMonitor, navigate to Settings > OpenTelemetry Collectors.
2. Select the checkbox against the OTEL collector to which you want to add an alert acknowledgement note.

3. Select Actions and then Acknowledge selected items.
4. In the modal, do the following:
   1. Enter the acknowledgement note.
   2. Select Save.
      

Monitoring your OpenTelemetry Collector

You can monitor OpenTelemetry Collectors similar to LogicMonitor Collectors. Each resource with an installed OpenTelemetry Collector will automatically apply a set of DataSources, enabling you to track performance and availability and configure alerts as needed.

Upgrading and Downgrading OpenTelemetry Collector

1. In LogicMonitor, navigate to Settings > OpenTelemetry Collectors.
2. Select the checkbox against the OTEL collector to which you want to upgrade or downgrade.
3. Select Actions and then select the required options to upgrade or downgrade the OTEL collector.
   
4. To upgrade, select Upgrade selected collector anddo the following:
5. To downgrade, select Downgrade Selected Items To Previous Version and do the following:
   1. View the applicable previous versions and verify if it is downgradable.
   2. In Notes field, enter any relevant notes or comments.
   3. Select Downgrade.
6. Select the Update History tab to view the updated history of the OTEL collectors.