Fortinet FortiMail Monitoring

Last updated on 17 March, 2023


LogicMonitor offers out-of-the-box monitoring for the Fortinet FortiMail secure email gateway. Our monitoring suite uses SNMP to query FortiMail for a variety of health and performance metrics. ​

Setup Requirements

Add Resource Into Monitoring

Add your FortiMail host into monitoring. For more information on adding resources into monitoring, see Adding Devices.

Enable SNMP

SNMP must be configured on the FortiMail host in order for the DataSources to apply.

SNMP Credentials

LogicMonitor must provide the appropriate credentials in order to successfully access the FortiMail device via SNMP. For instructions on how to set the appropriate credentials as properties on the resource within LogicMonitor, see Defining Authentication Credentials.

Import LogicModules

From the LogicMonitor repository, import all Fortinet FortiMail LogicModules, which are listed in the LogicModules in Package section of this support article. If these LogicModules are already present, ensure you have the most recent versions.

Once the LogicModules are imported (assuming all previous setup requirements have been met), the suite of FortiMail DataSources will automatically begin collecting data.

LogicModules in Package

LogicMonitor's package for Fortinet FortiMail consists of the following LogicModules. For full coverage, please ensure that all of these LogicModules are imported into your LogicMonitor platform.

Display Name Type Description
FortiMail: High Availability DataSource Monitors FortiMail high availability mode.
FortiMail: Hardware Sensors DataSource Monitors FortiMail hardware sensor readings and status.
FortiMail: Global Statistics DataSource Monitors FortiMail global performance metrics.
FortiMail: Email Queues DataSource Monitors FortiMail email queue length.

When setting static datapoint thresholds on the various metrics tracked by this package's DataSources, LogicMonitor follows the technology owner's best practice KPI recommendations. If necessary, we encourage you to adjust these predefined thresholds to meet the unique needs of your environment. For more information on tuning datapoint thresholds, see Tuning Static Thresholds for Datapoints.

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