Bearer Token

Users are required to authenticate themselves with a bearer token before making LogicMonitor REST API v3 requests. It is a combination of multiple alpha numeric characters and is auto generated by LogicMonitor. You can use bearer token to authenticate yourself to use LogicMonitor Python and GO v3 SDK files and LogicMonitor REST API v3. You … Continued

Managing New User Message Template

As part of enhancing user experience, we have ensured to make new user onboarding a smooth and simple process. It starts with a new user receiving a welcome email. As a user with Administrator role, you are responsible for managing the new user email message template. The New User Message setting allows you to edit … Continued

Managing Alert Message Template

LogicMonitor is entrusted with sending crisp and informative alert messages to customers. As a user with Administrator role, you are responsible for managing the content of alert messages defined in the alert messages templates. LogicMonitor supports 12 types of alert messages. The alerts can be send via email, SMS, and voice. The alert message template setting allows … Continued

Audit Logs Report

LogicMonitor’s audit logs provide insight into recent account activity, such as user logins and configuration changes made to resources in the account. Each audit log entry provides a timestamp for the event, the username associated with the event, the IP address associated with the event, and a description of the event. For example, you could … Continued

Creating NetScans

NetScans are processes in which LogicMonitor Collectors periodically look for and automatically discover devices in your network. NetScans streamline the adding of devices to your LogicMonitor account, which helps ensure your entire environment is properly monitored. When setting up a NetScan, you can create a basic NetScan or advanced NetScan. A basic NetScan is simplified … Continued

Two-Factor Authentication

Overview Two-factor authentication (2FA) provides an extra layer of security for accessing your LogicMonitor account. In addition to a username and password, users with two-factor authentication enabled will have to use a third party application, Authy, or an authentication token delivered via SMS/voice to verify their identity. Note: Two-factor authentication permissions defer to those of … Continued

API Tokens

API Tokens can be used to authenticate requests to LogicMonitor’s REST API. API Tokens (LMv1 and Bearer tokens) enable you to control which users in your account use the REST API, and monitor how often they are using it. For more information on API tokens (LMv1, Bearer) and best practices to use API tokens, see Application … Continued

Deleting NetScans

To delete a NetScan, select your NetScan and click the “Manage” button. In the bottom lefthand corner of the “Manage” window, click “delete.”

Viewing NetScan History

Under the History tab of your NetScan, you can view records of each individual iteration of the NSP, including the number of devices added as a result of the scan, the Collector on which it was run, the timestamp, as well as the user who performed the scan. If your discovered resources were added to … Continued

Adding Discovered Netscan Devices into Monitoring

 You can choose to assign any newly discovered devices to a specific device group.  Alternatively, if you do not wish to add these devices to a group, they will be assigned to the “Unmonitored Netscan Devices” group under the Devices tab. The process of assigning devices discovered via Netscan to a group is different for … Continued