Proactive & Predictive Monitoring for Next-Gen MSPs

Managed Service Providers turn to LogicMonitor to replace legacy tooling, win more clients, improve margins, and improve customer satisfaction. LogicMonitor enables global MSPs to supercharge their managed service offering and increase operational efficiency through automation and a platform that is extensible and scalable.

LogicMonitor NOC Overview Dashboard

More than a platform: a true partner for MSPs

LogicMonitor is designed to be an extension of your team, so you can grow your attach rate and scale like never before. LogicMonitor works as your partner to scale services across on-prem, cloud, and hybrid environments, so you can move upstream, win more business, and increase operational excellence across your organization.

Network topology dashboard that shows metrics and mapping together

Trusted by over 650 global MSPs

ANS increases visibility for customers with easy implementation

ANS was able to increase visibility for their customers, as well as scale their own business faster with LogicMonitor. Learn how!

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ANS case study logo

Idea 11 Automates Workflows with LogicMonitor to Support 50% YoY Business Growth

Idea 11, a leading Australian AWS Consulting Partner, has grown 50% year over year for the last four years with LogicMonitor. See how

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Idea 11 Case Study

Sogeti Improves Digital Agility and Reduces Customer Monitoring Onboarding Time by 90%

With LogicMonitor, Sogeti reduces tool sprawl, onboards customers 90% faster, and increases automation. See how!

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Sogeti: Part of Capgemini logo

Synoptek Reduces Costs by 80% and Alerts by 60% With LogicMonitor

Synoptek is a global systems integrator and managed IT services provider, offering comprehensive IT management and consultancy services to organizations worldwide.

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Synoptek logo

Retune Reduces Customer Onboarding Time From 80 Hours to 1 Hour With LogicMonitor

Retune, a leading Swedish IT company, reduced customer onboarding time from 80 hours to 1 hour with LogicMonitor. See how!

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Retune case study

See what our customers are saying

Simple Effective Event Log and Resource Monitoring/Alerting tool

LogicMonitor is used by our organization to actively monitor servers and cloud infrastructure for both events and resource utilization. Our main objective is to use the tool to detect and alert IT staff of anomalies or other potential downtime that could impact our customers and employees. LogicMonitor is currently deployed to key infrastructures such as VM hosts, domain controllers, critical servers, and Azure resources such as VMs, Frontdoor, Kubernetes, etc.

Nov 21, 2022

Aaron Nielson

Security Systems Architect

NSP

A game changer for a company!

LogicMonitor is being used in Zwift to monitor all our network assets, meeting room appliances and all our SaaS.The idea is to change from a reactive support model to a pro-active support model. In order to archive this, we use all the function the software offers: custom alerts, SNMP monitoring, Windows log monitoring and so far the results are amazing: our response time to our internal customers are increasing. We plan to leverage more the usage among the next year.

Nov 19, 2022

Felipe Blanco

Sr. Desktop Support Specialist

Zwift

LogicMonitor has been a homerun!

More recently, we’ve been able to pull in data from other sources, O365, our phone system, Azure, etc… to build IT Operations dashboards that give us insights in one place rather than multiple different admin centers across all these products.

Jul 01, 2022

Zachary Brand

Senior Director of Connected Solutions Delivery

Virteva

How LogicMonitor helps MSPs

Monitor More

Identify issues, before they become a problem

LogicMonitor allows MSPs to rise above the limitations of legacy monitoring tools. Monitor all devices and customer environments with coverage for every data center, on-prem infrastructure, and hybrid cloud environments, all within a single view. With LogicMonitor, you can:

  • Immediately collect performance metrics using auto-discovery of devices and resources
  • Meet and exceed SLAs with forecasting that identifies future resource utilization issues before they occur
  • Automatically adjust to your customer environments so you can focus on services instead of configuration with dynamic thresholds
  • Prevent alert storms and reduce MTTR with root cause analysis via unified logs and metrics that pinpoints the true source of an error

Deploy Faster

Built for you, and your client experience

Get the speed you need to onboard customers faster with LogicMonitor’s fully automated platform. Agentless collectors automatically discover, map, and set baselines for your infrastructure and your customers in minutes, no matter how complex. Automate onboarding for your customers with:

  • Pre-built dashboards and templatized views
  • Coverage from data center to public/private clouds
  • Single view of application services, performance and infrastructure data

Automate more

Increase service reliability and improve how you manage your customers’ critical systems with built-in integrations for ServiceNow, Ansible, and more. LogicMonitor’s AIOps solution is future-proof, scalable, and provides MSPs the time-saving and efficiency driving platform they need to increase profitability.

  • Identify issues before they impact your customers with real-time intelligence for their environments
  • Gain complete control of visibility with multi-tenancy views and customizable dashboards
  • Automate your customer onboarding with easy-to-use templates
  • 2000+ pre-built integrations and out-of-the-box dashboards

Scale faster

Expand your coverage, and grow your value

Reduce overhead and manual labor. With dedicated customer success teams, 24×7 support, and comprehensive partner enablement, LogicMonitor MSPs are growing at a 30% CAGR, compared to an industry standard of 11%.

  • Get role-based access controls for you, customizable dashboards for your customers, and user-friendly reporting and analytics for all
  • Optimize resource consumption to rightsize cloud instances and utilization across your customer base
  • Increase service value by enabling digital transformation with cloud-based services and strategies
  • Reduce costs by consolidating tools into one unified monitoring platform that grows with you
  • Move beyond RMM into value-added services that create customer stickiness
This dashboard provides various metrics that are monitored for Kubernetes Nodes using the Kubernetes cluster API.
Multi-tenancy dashboard views for you and clients in LogicMonitor.
LM Intelligence Enterprise performance monitoring dashboard showcasing AIOps capabilities of LogicMonitor
cropped view of dashboard showing azure billing and analytics for MSPs

Trusted by:

2023 LogicMonitor badges

Market leading customer satisfaction

Rated Best Feature Set on TrustRadius and #1 in Customer Satisfaction on G2, we provide 24×7 live support with real technical engineers in your region. LogicMonitor’s engineers work as an extension of your team, enabling rapid results and business-driven outcomes. MSP’s love ourur dedicated customer success teams and industry-leading features, which iswhy LogicMonitor is consistently voted #1 in customer satisfaction by your peers.

Third-Party Report

See how LogicMonitor stacks up

LogicMonitor is a clear leader in customer satisfaction as voted by your peers. See why we lead in the 2023 G2 Network Monitoring Report.

G2 Network Monitoring Software report cover

Related MSP Resources

Empowering Next-Gen MSPs with AIOps

aiops / 07.02.23

eBook: Empowering Next-Gen MSPs with AIOps

AIOps is key in improving customer experience and future-proofing businesses. Learn key concepts, use cases and the future of AIOps for MSPs.

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Automating with LogicMonitor: Ansible, Terraform, Stackstorm

automation / 05.01.23

Automating with LogicMonitor: Ansible, Terraform, Stackstorm

Learn more about LogicMonitor’s approach to provisioning, workflow orchestration, and event-driven automation.

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6 ways MSPs can automate with LogicMonitor

automation / 04.19.23

6 ways MSPs can automate with LogicMonitor

Automation is invaluable to managed service providers seeking to streamline customer onboarding, reduce alert noise, and improve uptime.

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